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Show Technology expands BBB's services The Better Business Bureau is updating and expanding the bureau's bu-reau's telephone capacity from three public telephone lines to eight This dramatic increase has resulted in changes to the bureau's telephone numbers and hours of operation: Salt Lake calling area: 487-4656, all other areas: (800) I 456-3907. Bureau staff will still be available from 9 a.m. to 4 p.m. (It is closed occasionally for lunch or meetings.) If a caller cannot utilize the system, has an inquiry about a charity, wants to know about membership in the bureau, etc., talking to a bureau staff person will be an option. The Better Business Bureau is a non-profit organization supported entirely by the business community. In addition, the Better Business Bureau's telephone response system has been restructured. The bureau has purchased an automated response system so that the public may access the bureau's reports 24 hours a day. The caller will need to have a push button phone to utilize the system and the company's Utah phone number on the zip code for out-of-state companies. Entering the company's Utah phone number will generate a recorded report or a message stating that the bureau does not have a report. Entering the out-of-state company's zip code will generate the address and phone number of the Better Business Bureau which services that territory. The automated system will also give information in-formation on filing written complaints com-plaints and general buying information. |