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Show Ill ADJUSTERS ARE DIPLOMATIC One of tho most difficult positions to hold in the automobile industry is that oC an adjuster, whether that position is with a big motor car factory or with some accessory manufacturing plant. The troubles that this much-abused individual in-dividual meets and overcomes are legion. le-gion. "In the tiro factories tho adjuster is a vory important personage, for on his judgment depends the saving of much time and trouble to both customers and to tho tiro manufacturers," remarked W. S. Theobold, manager of the Salt Lake City service branch of the United States Rubber company oC California. "In a word, tho tiro "adjuster is the man who, standing between tho buyer and seller, sees that as far as it is in his power, exact justice is meted out on all disputed points that arise in a business that necessarily covers so largo a field. "And yet this same adjuster is about tho most' human being connected with the business and is oftou misunderstood by motor car owners. In the first place, your adjuster must necessarily be an expert ou his subject, as hit-and-miss decisions would do irreparable jn-jury jn-jury to both the public and ,the tire concern. "An out-and-out defect presents itself it-self to tho adjuster at once, but it is in the claimed mileago attained that tho play of wits takes place. Considering the grc.it number of motor cars in use, it is astonishing how many owners give an accurate account of tneir tiro mileage, mile-age, and what is more, in tho greatest percentage of cases, tho adjuster's estimate esti-mate figures up with those recorded on tho speedometers. "As a rule, tho adjuster leans toward to-ward the consumer, His business is to keep the latter satisfied and- he well knows that his company is not looking to get the best of it, but to retain the good will of the customer." |