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Show Sunday, October Sp. Fork firm gets safety kudo Briofs plans course on customer help BBB A Span- company has been cited by the state for safety practices. The Better Business Bureau has seen the best and the worst in customer relations in its history: The Bureau is putting that knowledge to good use for Provo Onem area businesses. Pn Tuesday, the BBB will present, "Benefits for the Bottom Line," a customer satisfaction seminar designed for front-lin- e employee?. The purpose of the three-hou- r seminar is to expand the customer relations skills of individuals who wt)rk directly with customers. The presentation will cover many facets relations. Specific topics include dealing with anger, resolving complaints and effective communication. The seminar will be held from 8:0-11:3- 0 a.m. at the Cottontree Inn, 2230 University Parkway, Provo;. The cost is $40 per person, including continental breakfast. Seating is limited, and individuals are encouraged to register by calling the BBB at (800) 456-390- The Workers Compensation Fund of Utah honored H.E. Davis and Sons' for its safety porgram. Though only in its infant stages, office manager Doug Griffiths says in just one year the company has seen a decrease in the number of accidents and the amount of 80-ye- ar compensation due to its safety program. grams. There were safety standards with employees. H.E. Davis and Sons also instituted a drug free work place in which everyone is tested for drugs. "It has already helped us to avoid potential accidents," Griffiths said. As an additional preventative measure the company now provides hard hats and safety glasses to employees. If an injury does state. Lane Summerhayes, CEO of the we're financially motivated to focus more on safety," Griffiths said. The excavation company holds duty. The awards are iven to employers who successfully imple- ment and maintain safety pro 14 new advisory board companies acknowledeged from around the Robert Redford, owner of Sundance Resort, has announced the formation of a local advisor) board to be chaired by Kerry Romes-burg- , president of Utah Valley StateCollege(UVSC). The Sundance Advisor) Board is composed of local Workers Compensation Fund of Utah, said "The price employers pay for workers' compensation insurance is directly related to the industry's accident record. We encourage a safe work place to help reduce those costs." Receiving plaques were Whit-more- s Inc.; Murray City Corp.; G&K Services; Certified Warehouse & Transfer; RS Diesel Specialists Inc.; Snowbird Corp.: & Hullinger and SME Industries, all Salt Lake County. Credit Control Corporation, a corporation has been d nancial assistance to the people of Mexico." recruited by the Mexican government to provide financial consulting services for investitures, cor- In addition to financial services. Credit Control will act to restore the Mexican resort industry. The porate holdings and financial issues relating to the NAFTA company recently announced it is in the process of purchasing a $20 million hotel located in the city of Mazatlan, Sinaloa, Mexico. Credit Control Corp. anticipates its real estate holdings in Mexico to exceed $25 millio in the current fiscal year and estimates an annual yield of $250,000 for its services. On a follow-u- p visit, Paisola agreement. "I feel our company was selected because we are a lean and agres-siv- e company with the expertise and financial strength to help the Mexican economy, said Robert H. ' Paisola, CEO of Credit Control Corp. "We hope to accomplish this by providing much needed fi Covey Leadership makes Inc 500 Covey Leadership Center, Inc., has been ranked in the 13th annual Inc. 500 list, a ranking of America's g 500 private companies. interThe Center, a national firm, was founded in 1984 by Stephen R. Covey, author of the international bestseller, The Seven Habits of Highly Effective People, which has sold nearly five million copies and his latest bestseller, First Things First. The Center teaches leadership development and management to more than half of the Fortune 500 companies, as well as thousands of small and mid-siz- e companies, educational institutions, governments and other organizations worldwide. To be selected as a member of the 1994 Inc. 500, a company must be fastest-growin- 700-memb- er BYU "We want to better involve the community in all of the Sundance programs." community and business leaders. The board w ill adv ise Sundance on how to enhance the Robert Redford Sundance owner community's involvement in resort programs and improve Mc-Farla- communication with the local area about Sundance. "We want to better involve the community in all of the Sundance programs, and Kerry has a great understanding of arts and education," said Redford. Credit Control given contract Orem-base- - Page Ai; Sundance organizes weekly safety meetings and has had OSHA training and review occur, Griffiths encourages employees to return to work for light "With premiums going up, 7. will visit various sites with local and governmental dignitaries to evaluate the current conditions and possible f uture remedies. After several years working as a ) ' has developed "Sundance money manager, Paisola started the financial consumer corporation after he saw the extreme need for individuals and businesses in financial distress to obtain fiduciary consulting services. . -- The advisory board has beeit structured into three conmir; ices in order to increase t!:r The Sw- ' board's dance film comiuee will be u- -, chaired by Robert Franke(i,Y ' tiers', president and ChO o) Novell. Inc. and Kurt BeMor,. nationally renowned composer-anmusician. The Sundance; "Utah County is fortunate to be home of one of the top ski In addition to financial consulting, the company is involved in the construction and automotive industries. . and vacation resorts in the nation. This is a tremendous resource for our entire community." said Kerry D. Romesburg. president of UVSC. "The advisory board has established three goals to involve Utah County in the activities Children's Theater is chaired Comtnitie-.- Dee Dec Rose, bv presenting guest lectures for Scholar program American and foreign scholars are competitively selected to teach and conduct research at a variety of educational institutions throughout the world under direction of the U.S. Information Agency. Dr. Schill will teach business-to-businemarketing courses for MBA students and also organize and conduct an executive development workshop on Developing and most recent experiences having taught as the first American professor selected to teach interna- ss Marketing High Tech Products and Services in the Global Environment for senior managers of companies in India and South Southeast Asia. He will also be conducting faculty development workshops on casewriting and case teaching, and stu- dents and faculty on Linking Technology to Corporate Strategy at several universities and institutes of science and technology throughout India and in Nepal . Schill received his Bachelors and MBA degrees from the University of Utah, and his Ph.D from the University of Oregon. He has been a faculty member at BYU since 1971, and has also held teaching and research appointments at nine other major universities throughout the world, with his BYU, has received an appointment as a Senior Fulbright Lecturer for 1994-9- 5 and will teach at the Indian Institute of Management, Bangalore, India. Each year under the Fulbright SAVE - Workers SALT LAKE CITY compensation insurance should be reduced overall in the 1995 year, according to the state insurance commissioner. specialty involve the development and and management of long-term II1MW strategic business relationships, planning and managing international joint ventures, and the development and marketing of high nj - 6 PPM 50 foster than 4 PPM engines. . technology products and services. He has taught for and consulted at numerous major companies in the US and abroad, as well as being the author of many scientific papers, research reports and field cases in management. tional marketing to East and Central European MBA students at the Czechoslovak Management Center near Prague, and teaching international management of high tech products and projects as a visiting professor at Groupe Ecole Superieure de Commerce in Paris, - '"y Y lMl Jtn if llll r B TTWTT sr it Memory Management. Small footprint. various papers reliably. Optimized Windows driver lor ". Optional Mac" interface year limited warranty. V Toner Save Mode. brother ONLY $399" hl-63- o 324 West Cen te'rVT. Ifh Consumer Information Will BUM 51 2 KB memory with Enhanced Easy to use, low cost supplies. Consumer Information Center Department KO PueblO; Colorado 81009 III IIHII 45 Fonts. Stroight paper path Reduces annoying jams and curls. Prints envelopes and 1 WIMI llll ;eV r Provo 374-07- 2 "We Service Vhat We Sell" France. Schill's areas of interest and ON TOP NAME 60-7- 0 Our MOBILE SERVICE means low overhead for us and tremendous savings for you on all quality top brands including Levolor and Hunter Douglas.6' We bring quality, value and convenience right to your door. Verticals as low as $29 oo This is particularly good news for Utah's employers who have seen increases in their workers' compensation rates in recent years, the comefforts missioner said. Broad-base- d to improve safety in the work place as well as Utah's robust economy as the forces that have produced this positive result. e 7 BRAND WINDOW COVERINGS. Commissioner Robert E. Wilcox said that an 8.2 percent overall average reduction in the loss element of workers' compensation is expected. This will continue Utah's tradition of being among the 20 percent of the states with the lowest workers' compensation rates and will assure current and new employers that Utah is the place to do business. raj My- 1 i ,n blinds. Budget "Serving The Utah Valley" Borrow up to 1 00 763-800- 1 of your Borrow up to property lax valuation at AIR A-- 1 RIFRIGIRAT ON & HEATING of your property appraised value at 50 c When you need heating help, call us and call Day & Nighl for "The Right Stuff.. .To Last!" As your local Day & Night dealer, we carry a complete line of dependable, 80 VARIABLE APR VARIABLE APR energy-efficie- (or Day & Night prodLike the Plus 90i ucts. natural gas furnace. 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Schill, Marriott School of Management, independent and privately held & , and development of Sundance Resort: ( to involve the community more fully in the presentations of the arts and Sundance theater programs: (2) to advise and provide community input in the development or Sundance as a world class de tination resort: and (3) to creafj more local access to the Suii, dance Film Festival by having? local venues." said Romes-.-burgSundance Adv isory oard Chair. many programs that benefit the community programs such as the Sundance Institute, the Children's Theater, and the Sundance Film Festival." said Julie Mack, director of Community Relations for Sundance Resort. professor earns Fulbright honor Professor through the 1993 fiscal year; must have shown at least $100,000 in the 1989 sales, but not more than $25 million; and must have shown a sales increase between 1992 and 1993. Rankings are determined as a function of percentage sales growth over the period 1989 through 1993. As a group, companies on the Inc. 500 boosted their collective revenue from $541 million in 1989 to more than $7.0 billion in 1993. The companies also created close to 47,000 new jobs during that period, with an average company posting a 1 ,868 percent annual growth rate. Covey Leadership Center's revenues from $6.5 million to $48 million and their employees grew from 53 in 1989 to 430 in 1993. call - SALT LAKE CITY ish Fork excavation THE DAILY HERALD, Prove, Utah, 30, 1994 try lnK tiWTW ' 't ' (W1 1'j I" H'm ,r H Iff " rt" " .1 0: - |