| Show it A v ) 4 - - e - - V - 'W IV CO'''V'''V 110 4 V V-- t' V" i r- V'' V''''Ve'10 V V V"V''4 '1"P ''0 I ' t i t t : I :4 1 i ) k 1 1 ' t I it Sunday Morning—September 30 1900 Section D Page 12 f n5tTioaues MIC 'i5a1tfL4ftcZtib411t ''' 0 14 ') : 1 v4 t w J : tl1' To Make Way for ZCMI Renovation l' 1 : Thanks a Million 1 1 1 - I i I Tribune Business Writer 100 years customers at the downtown ZCM1 store could stop atthe Centennial Shop during a day of hectic shopping and treat soda or a themselves to an cold cherry phosphate And though the tiny soda fountain and restaurant occupied several different locations hi the ZCMI store during those 100 years the original signs tables and back bar remained as fixtures and helped it keep the same familiar look over the decades But time and progress have a way changing everything and the small shop now located on the second floor of the downtown ZCMI store is now facing its final days on Oct 18 ZCMI will close the Centennial Shop to help make way for the planned addition of a food court to the ZCMI Center said Marlene Miller who for the past eight years has served as the shop's man- - i 1 '1 i I ' I i : ' i e 'i q ' f I ' t ' r tq k e e L ' i I t t 4 crin se et ! I 1 t ieel -- - e i e f tee ''' eet A " ritr - A t 1 1116 4 1 104i - 4 ' ! i ‘ 1 -- - eeA A- l r NAk t f 4 474 eg e )4 1 I -- e - i ' : j o— - 4 1 N t - j kiti I pee' 7 ' 1 - i i f 4 - - ! t i e e' ' -- t ) t k A eA ? 'ee----- - to 1 on N F A e 4 f e f e 1 sb - iI 11 ' " V rlAor V ' t ' 4 0'- 4 ' - ----- --"' ''''lboo"' oev '" -a - - Marlene Miller who has served as Centennial Shop manager for the past eight years will watch the 100 year-ol- d soda fountain and restaurant close Oct 16 as plans for a new food court in the ZCMI Center materialize back of the fountain area and some of stained glass" But Mr Saunders said it does not look at this point that any of those fixtures will be used as part of any tennial Shop's fixtures around for its customers to enjoy "We're going to find a place for them and we intend that they remain part of our store" he said "We definitely want to keep the facade now in court program a success Since the Centennial Shop hasn't been profitable Mr Saunders said closing the facility was a natural move to make But he said ZCMI is set upon keeping many of the Cen- - food-servin- g Staff Photo by Dick Griffin operation ' Computer Touch Brings On Arby's Order 1 4 - i s : 1 111 - -- i I t 4 i t t' '4 ?at4e ''''! 1 i 't i ' l''''''' r''''''r'we'L" ' i 1 litilailiti em By sow i ! f 1Ac - 0 1 111 i 1'18401 le111 ' tell 4 I I ssidssomk 'il 9' ' ( ' ' - ' - 0 l ' :ii '' e 1 il i' '' 2''' 4311 OZIRIJI ' "' " vlimissitigt - I i'r 40- I fA ‘i -- v : ''J 4 ' 4 1 - ' m t- - F - f : “-l' r : - ' ' ' in 4 $ Ordering fast food at Utah Arby's Inc's Ogden restaurant is now as simple as pressing the appropriate place on computer ordering screen Among the developers of the system is IBM ' I f i : 4- i ' C?!:a - ( u-- -e-- ! ' 0 it 1 1so 1 r P''''' 4 t ' Ir te- 71 i 4 fi i '" - cgs I - - -- I a - 1 St-- AN : N 44 AN 4 ' - 1 t cgoar171 r 44- 4 v i 1 a - - — Filititr - i i c ( se'- " - - oe" - ' -o It 40 - sr- °'---- el h 4 - - -- e--- A ip le i i' - - ( - 7- - N 1 - ' t '''''' k r - - -- 1 1 $ I' t i 4 4 C -r J i 4 : : 4 t - J t' i' 1""--- I - I 1 ' 4- ' - ' t 1 ' 411 4 I ' ' ' -- - -- '- - '''- i'''e Wr'''' A tl t I ''''' - - - Arby's Jerry Foote left assists customer Liz O'Hara place order on computer ordering screens at company-owne- d Ogden restaurant Clerks also have screens I t — Tribune Sniff !Ulm by RidipEgan - z - D-1- ' ' I 4 41 hATI woo' fl ititlie 134 1$111 ! r4114 t?fT Uki n1') ' !!q4 L4411 mop 1(114 t7? v iJnt All ri !rtrfl Mb!" "f)11 naot ef1 eot 'ott tot' : tt4 - irt- tttarlt 1241 1 p a a a : 4 to 1 i lip a p 0 a a a a a a a a Well this time I'm asking for me! Why? Because I want to get myself something for a change I've put up with more 'ES' than a cowboy on the Santa Fe Trail I've done and done for others and all I get in return is zilch I'm sick of it What do I want? I'd like some new h clothes a color TV and a trip to Atlanta on my day off I won't cite any specific figure because I really don't know how much I want — just enough I guess From now on its no more putting No 1 on the back burner — it's front burner with the flame on high for me! — Mr BD Montgomery Ala Dear Mr D: I say "Ile who sits on front burner with flame on high gets burned" Ecquest denied You snot wrItt so Ross tio vhe Sad? Will Ileum) 4 19-inc- Pia But 35000 moosnootit tont I tfrilsnrt $ rr : a b at it p tat ? a e e e r 5505 Incktat 0 Ws- number V tou mak NI lotion Wit YO tit Rots ore a lett ore syssynted rn tts colirstm ctlinctugh °Shots snot to ocknowlecigoc putotest C 1990 PERCY ROSS mod rP Ontif Dattilouted by Creators Syndicate a 14 6' Int e S 4 - - I I 4 f t i: '' : 1 40 etALAA4001r0LAosWsolko11410 ' t or tfr 11-- "1414‘LCAA-- 6 - 0 td4 Att Afit tk asAft4 i"401Latt eff""64A 04 At A f As I - f h'1111 it DC-base- ' T A 4 Joe Rolando Tribune Business Writer Utah Arby's Inc is looking to computers to give its 22 restaurants in the state an advantage that technology has given businesses and individuals — more efficient service s Last Monday Utah Arby's the Utah arm of Atlanta-base- d franchisor Arby's Inc introduced the first of its computerized food ordering systems at its Ogden restaurant at 3385 S Washington Blvd It consists of six screens each of which allows a customer to select food by merely touching the appropriate spots on a color computer screen The screen not only automatically indicates the selections made but !'J sps a running account of the cost and allows customers to change their order But customers who fear computers need not fret Utah Arby's Rex S Mumford district manager Northern division told The Tribune an Arby's clerk is stationed on the opposite side of each screen to answer questions about its use and collect the money due Clerks also place orders on their screens for customers who would rather not use them He called Utah Arby's decision to install the computerized ordering systems "more in keeping up with technology that is becoming available" But he said he doesn't think the computers alone will ever be responsible for Arby's success "I think it's a continuation of the good food and good service we offer" said Mr Mumford "The computers are merely a customer enhancement and one we anticipate will be well received" Mr Mumford said it is expected to take about two years to install the computers at the 21 other Arby's-owne- d restaurants in the state However he said whether the computer ordering system will be installed in all of the remaining restaurants depends on its success — as perceived by Arby's and consumers — in the first installments The 20 other Arby's restaurants in Utah operated by various franchisees have an option of choosing whether to install the computer ordering systems Before deciding to install computerized ordering systems in its restaurants Arby's said it conducted research at one of its Atlanta restaurants However testing was begun in Arby's Denver restaurants and expanded into other markets including Atlanta Arby's George Nadvit executive vice president of operations said the research showed that 77 percent of the customers preferred ordering their food by computer than to a clerk many believing that the com- puter provided more efficient service Mr Nadvit said 90 percent of those surveyed said the computer ordering system — known as the Touch 2000 — was easy to use and 54 percent said using it was faster The Touch 2000 installed at Arby's Ogden restaurant was developed jointly by Arby's IBM and Management Information Systems Inc a subsidiary of The Lailey Co an Arby's franchisee based in Denver Once customers or Arby's clerks use the computer to order the information is processed through an IBM Personal System2 (B) Model 30 computer and displayed on IBM monitors in the food preparation area Anne Curtis manager of media relations for the National Restaurant Associad Washington restaurare to find fast-foo- d it's Tribune The tion told rants today that have computerized ordering But by 1995 that technology will be widely used in the fast-Se- e 3 Column 4 '""7':'::771'""7:f':CLI:MIC Wils0600 sip" 4r 1 d" PMEMEM Dear Mr Ross: We are a family of 11 Our needs are so great that not one person would be able to really help us unless they were rich All I'm asking for is a small donation so I can buy my children some shoes I have seven children going to school this year They went barefoot all summer because they didn't have any shoes Love is plenty in our home but we are so short of cash My husband works 60- plus hours a week We haven't gone under financially but we are skimming the surface I go to bed at night crying because my kids all want something I can't get them Our icebox is going out I couldn't Ilan die life without a good icebox The washer and dryer (11 years old) both need repairs I couldn't handle life without a washer and dryer — not with nine kids We have two cars that are both heading for the junkyard We have so many house repairs it's unreal Several rooms need new ceilings new drywall paint trim and so on But Mr Ross all I'm asking for is your help to get all nine of our children a couple of pairs of shoes each My husband and I are making a lot of sacrifices Could you possibly sacrifice a little of your money to help my children? — Mrs MP Fairmont City Dear Mrs P: Has it ever occurred to you that your children are also making a sacrifice? In my opinion it is selfish to have nine chit dren whether or not you can provide for their every need You didn't ask for my opinion though — just my financial assistance My $380 check will buy each child two pairs of shoes at an average cost of $20 each Is this a sacrifice for me? No but by the time I acknowledge the other hundreds of re quests for shoes this week I'm going to feel pretty lucky to own a pair myself 4 Dear Mr Ross: Help! I am about to 1) run away to China 2) divorce my husband or 3) go out of my mind Why? Because my husband's two hearing aids both gave out at the same time just after the warranty ran out The company is holding them until we come up with $218 ransom (repairs) My husband is wearing a "loaner" now which means he cannot really hear much which results in his misunderstanding leading to a lot of arguments I admit sometimes being too annoyed with him Recently I told him he is still handsome but he thought I said "damn dumb" and slammed out the door I never did figure out why he thought I would smile at him and say such a thing We only receive Social Security so there isn't much of a chance that we can get $218 extra unless you can help Thanks a million anyway for just reading this scribble — Mrs LP Jacksonville Fla Dear Mn P: News flash: Hostage Hearing Aids Re leased After Ransom Paid By Millionaire! I doubt you'll read about this in the Na tional Enquirer but it's bound to appear In your local newspaper I considered sending the $218 cash in a brown paper bag but a check should do the trick -- - it's on the way Here's to whispering a few sweet notin ings In your husband's ear without run ning the risk of a slap In the face Best wishes Dear Mr Ross: I've written yop a few times always asking for others namely my mother I waded to get her something nice but every time payday rolls around something comes up and I'm broke before you know I 4 47'41e4 ' t - 't ke- ' 1 ti ' ' - e 1 - li ' 1 ee 'I yI ' i rti 1 1 ' Minneapolis millionaire Percy Pon is intemationally known tor his poNkethrapec worts and likes to woofoge others to help solve problems tot Mom le iteed lie has earned a loam' and a wealth oil knowleatre clising his lifetime end wants to share both before his death His motto is: lie who gives whlie he thes also known where It (7) ' ''' ' le - e-- - i4 0 COT e '‘ '' - fir:io e St ' e- ' ' - -- '- 1470: ) ell --- -- 4-- t - - r ee 7 4A 4104 e If 4''''''teeeeke " '' 40 - JJ1 clocFi I - '' i ro es : i Jogl ) 't - s - 3" ON e likely ! I rilly7 'Bare' Poverty :1 :1 P tek- -1 of the store" she said "That will be very nice" Although the shop will be closed she said its five employees will very go to work in other areas of the ZCMI store The Centennial Shop really hasn't been a money maker for the downtown ZCMI store for a number of years said Keith Saunders executive vice president and chief financial officer of the Salt Lake-base- d department store chain "For the past couple of year's we've kept it open mostly for nostalgic reasons" Mr Saunders said Mr Saunders explained that the management of the ZCMI store has been working closely with the ZCMI Center as it undergoes an extensive remodeling program And the ZCMI Center he said needed the space now occupied by the Centennial Shop for a food vendor to help make its planned food ' ' ' ( :01:11-- n ager "It's too bad that it has to close but I understand they are planning on keeping some of the fixtures around and using them in other parts i ' ' ' - f of 4 e 'Y'°' k A "Nee 7 ice-crea- 1 i I t 4 For the past I I Atl 0 ark FINEMMICINVOMPWOWNINIF By Steven Oberbeck A p 1 After i 1 :11p Shoes to Help 9 Children 1 t tn '9111 4t 1 21 44 ' ' |