OCR Text |
Show Wood chosen to be assistant manager SALT LAKE CITY Mountain Bell has announced the appointment of Dennis Wood to be the assistant district operations manager for central and southern Utah. According to Bell, the position will be a vital link with the community as the telephone industry undergoes some of the most massive changes it has encountered in its hundred-year history. "We want to ensure that we maintain solid contact with the public during the next . few years," Wood explained. "We can't allow our service to slip as the industry reorganizes. We've got to stay close to our customers and, at the same time, keep our company unified during the change." That preparation has included the creation of community relations teams in many cities. "Each team is composed of local Mountain Bell employees who have the responsibility of maintaining two-way communications in their town. That's one way of monitoring our service at the grassroots level while 'also making sure the community understands what's happening with our company and how it affects them," Wood said. He explained that community relations teams are also in charge of ' community service projects that help strengthen the ties between Mountairi Bell employees and the neighborhoods they live in. "From a standpoint of service, we've already made important inroads throughout the central and southern portions of Utah," Wood said. "Through rural improvement projects, we've been able to reduce many eight-party service areas to single line and two-party. We've also been expanding the number of lines available to many communities." Wood is no stranger to the central and southern portions of the state. He began with Mountain Bell 15 years ago as a commercial representative in Price. Since then, he has had business office and Phone Center S t o r e responsibilities in Riclifield, Cedar City and St. George. Prior to his recent appointment he has been the exchange manager in St. George. He has also been on the Board of Directors of the Exchange Club, the Rotary Club and the Dixie Colonels and was also a recent candidate for the city council in St. George. |