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Show Lesson on Handling People .MKGINIA I.. COI.1.1KH IVtorsburR, Va is an oxn,rt on hamlliP- ,noplo. Ono day an omployee from tho ,n , ,ir,int lor KMroom i-Wt. Sh- shuvod him th-v n, me Vim to uso. lie finished tho job; she paid him' and di hlm Kotuniinsr, slu rut tho oVctrie hoater in tho closot i th(, paint as quick y as possible. You can imn'-lt ldry tt.htM, she saw that no had pamted the closet with ",m0 cheap outside paint that she doubted would ever dry. On 'irr way knck ' "s house she rcmem-Irroa1 rcmem-Irroa1 a mie "Don't criliei.o, condemn or com-).,jU" com-).,jU" and though she was thoroughly disgusted ;i'th him. she was particularly kind in telling him ,..)pt ho had done. She then brought him back . ,'jie house and ho washed tho wall with solvent u-hU'H dried quickly, and he painted the closet with the rignt paini. - 1 When he got out of the car at his home the RNEGIE 5CCond time she handed him the same amount of money she paid him first. He had he good grace to hesitate, saying, ''Mrs Coiner it was all my fault and you should certainly not pav me npnin She said, "We all make mistakes and you worked a lot harder on the second job than you did on the first and I want to pay you" He very humbly, and gratefully, accepted it.' Monday morning when she got to work, the office manaeer t0ld her this employee wanted- to see her right away. He was genuinely interested an how the paint job turned out and repeated re-peated that she should not have paid him twice. He added also that the mistake had taught him a lesson and that he would cer-tainlv cer-tainlv never make a similar mistake again. |