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Show TIPS TO HELP YOU Shopping by mail is on the rise. So your expectations won't fall, it's important to keep a record of your transaction. Here, from the experts at the Chicago Association of Direct Marketing (CADM), are some helpful tips for tracking mail and phone order purchases: Retain a copy of the direct mail advertisement until your pur- 1 chases arrive. Also, keep the , name, address, phone and delivery and return policies of the mer-i , chandiser. Mark the ad with specific information about the items you ordered. Write down the date of the order; whetKer you ordered by phone or by mail; the check, money order or charge card number. According to the Federal Trade Commission, mail order businesses must let you s know if your prepaid order can't be ' shipped within 30 days. When you get your merchandise, check your credit card bill against these records. If the merchandise is never received, or is not in good working orMr, you should not be charged. If the merchandise is incorrect, promptly refer to the return policies stated in the offer. Ordering by mail or phone can be easy and convenient, especially when you keep accurate records of what won order. |