Salt Lake Telegram | 1916-02-27 | Page 24 | Team Scores Vs. Individual Records

1 i Te Team m Scores vs Individual Records By HERBERT KAUFMAN A CERT CERTAIN AI RAILROAD recently decided that it it co couldn't af afford ord its dining car superintendent hi his economies were too expensive he earned too much for his department Naturally anxious to make the best possible showing he figured that h he could save money by running the same bill of fare for weeks at a stretch it cut down his printing bills and enabled him to utilize his supplies without waste His annual report showed an art increased profit of several thousand dollars but the traceable fare loss in one city alone that same year exceeded fifty thousand dollars The constantly repeated menus grew intolerable to to regular travelers Th They y wanted variety It dulled their appetite to read the same old list of dishes day after day and a rival road which could see more mon money y in fifty-dollar fifty round trips than in commissary got their patronage This is an excellent example of bad c corporation rp rati n control It typifies a condition which prevails prevails prevails pre pre- vails in countless concerns Many profits lead to losses Short sighted grasping policies do not pay The first principle of management is comprehension of the relative importance of different depart depart- ine ments ts Commercial and industrial organizations must be run like a baseball game there are times when hen sacrifice hits are required to win Subordinates g generally are obsessed with the idea that their promotion depends solely upon ability to make money on every transaction but there is no profit in any deal which kills a customer Certain expenses must be charged up to good will and every dollar invested in good will is capital Success demands efficient direction and there is no true efficiency where right hands do not learn what left hands are doing No one branch br of an organization can be permitted to proceed with its plans until it has been demonstrated that they do not conflict with the calculations of more important import import- ant divisions This means real t team am work but team work requires watchful coaching Its It's hard to knock the grand stand play out of the average m mans man's ns n's ideas and get him to realize that the team score has right of way over the ind individual vidual record The community interest is paramount Every man occupying a post of responsibility is handicapped handicapped handicapped handi handi- capped and und handicaps his associates if he is not thoroughly drilled in operation co n and kept acquainted with the purposes and performances of his co Blind men are bound to bungle Copyright 1916 by Herbert Kaufman Great Britain and all other rights reserved