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Show 20 LIFETIMES Sept. 20, 1991 H.lltopT.mes Gen. Smith departs for Defense Logistics Agency the training philosophy. "We always hold first-linsupervifor sors responsible training," he said. "I believe you should give that first-levsupervisor a trained individual. The first-linsupervisor has enough to do." Smith's beliefs led to computer-base- d training using interactive video discs that he says now helps provide those first-lin- e supervisors trained by Ssgt. Barbara Fisher on-the-j- Hillt dp Tirr.es staff e 66 Brig. Gen. Ron Smith says goodbye to Hill AFB this week to leave for a new assignment that'll be a first for him. The Aircraft Directorate leader is moving to Cameron Station, Va., to become the director of quality assurance for the Defense Logistics Agency, and for the first time in 25 years, he won't have any airplanes around "to go out and touch and feel." Smith's replacement will be Col. Dennis G. Haines who's scheduled to arrive at Hill in January. In the interim. Col. Ernie Perkins, the aircraft operations division chief, will serve as el One of the most rewarding things I've e ever seen was watching Hill people respond during Desert ShieldDesert Storm. rr yy Brig. Gtn. Ron Smith workers. Aircraft Directorate Director "You should start as a journeyman and work up to becoming a Mr. or Ms. C. Good wrench a master technician," "The answer is the people who do commander Gen. Charles McDonald. What he won't accept is he said. the work." The general said his next question sole credit for receiving the award. The concept has expanded here to is who has a suggestion about how to areas and is being deve"People in the arena deserve the fix it? he said. the ones loped throughout AFLC too, he said. credit," "They're "The answer is those same people," with the mud on their faces and the the director. "People want to do good and they For a man who has been a main- he said. "To make the quality program scars on their hands, so to speak. "I know my mother would really like want to be trained," he said. "They tenance officer his entire career, a success you need to get those peoSmith's move to DLA will be a big ple involved in the fixing process. to read about me taking all the credit, want to have a stake in the action." He said that was especially true durbut the people are responsible and change, but one, he says, he's better They know what needs to be done. ing operations Desert Shield and "Hopefully, they are already doing deserve recognition." prepared for because of his assignment One program Smith is proud of is Desert Storm. to Hill's Ogden Air Logistics Center. that in DLA, but I'll certainly carry "I'll take with me those things that that with me." something that first started out being "One of the most rewarding things called his three years at Hill, Smith "Hill's University of Main- I've ever seen was watching Hill peoI've seen work in Air Force Logistics During Command, and certainly at Hill," he has witnessed many Hill successes. tenance." This program was started to ple Desert during respond The one he's most proud of happened ensure that everyone was trained ShieldDesert Storm," he said. said. One of those things he's seen work when he was the director of main- properly. In particular, he says he remembers tenance before Hill reorganized and he "The maintenance business is a high the night the bombing started on so well is the total quality management philosophy that has swept Hill assumed his current position. It was risk business," he said. "We do a lot Baghdad. He was still at work and the the last three years. Smith says he then that he accepted the award for of complicated things and if we don't phones started to ring. sees the success of the quality pro- the best depot level maintenance or- properly train people it's pretty hard "We had people calling, technicians ganization in the Air Force for fiscal for me to sleep at night." gram as getting everyone involved. and Smith said the intent of the program everybody else, wanting to know "I have a simple little test I give 1990. Smith accepted the Air Force Main- when it started was to make sure the if we needed them to come back to everyone about quality," he said. "(The first question is) who knows best tenance Effectiveness Award on be- current training programs were sound. work," he said. "That's the type of athalf of his people in June from AFLC He also didn't want to rely totally on titude I'll miss when I leave Hill." about what is wrong? non-technic- al 0333 o 0333 00r i TIRE ROTATION & BALANCE 1 9 saatfaaYkafifciiaa 35X333)33 "1 I I I BRAKES 4 WHEEL ALIGNMENT Compuieiiad 4 wheel alignment thrust line J eel (aattaa Price includes refine disc or druit per axel on most passenger cars. Add $15 00 lor metal pads. Not valid with any other discounts. Expires 103191 Expires 103191 Serving Utah for 10 I I I Z4.S5 4 WHEEL ALIGNMENT With mechanic! rear wheel adiustmerrt 39 . 3 5 Most fr STATE INSPECTION! $400 can, rear shims, Chevattes, Fieros Extra Expires 103191 Get $60.00 worth of FREE GROCERIES each month, for as long as you desire. Nothing special to buy. No Expires 103191 coupons. 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