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Show Nov. 30, 1995 by Sue Berk ty. In addition, they stood back and watched the ' 'Hilltop Times staff And the winner is , Hill AFBI That was the good news for Hill's commissary at an Academy Awards-lik- e ceremony held Oct. 21. Hill came out on top in the 1995 annual Defense f-i- ill J!5n czprrr--:-- ' SS Commissary Agency's commissary in action. Hill received a 100 percent rating "on all 200 items. "Every single employee contributed to the success of the commissary : and this award," Wright said. "Likewise, the level of support from the base and company representawas just unbelievable." To celebrate the commissary's achievement locally, a second award ceremony was held Nov. 20 in the store. Once again - ..... awards competition, win- tives ning the Bill Nichols' Award for the Best Large Commissary in the United States On behalf of the Hill commissary. Glen R. Har-teHill's commissary officer, received the engraved silver bowl at the American Logistics Association convention in Orlando, Fla. "We didn't know until the moment it was announced that we won!" y. Hartey said. after Immediately receiving the award Hartey called the store and the news was announced on the public address system. "Everyone was ecstat- ic!" Kelly Wright, store manager, said. "The patrons and employees were hugging me and shaking my hand. Everyday we strive to be the best and it's nice when other people 15 Hilltop Time the silver bowl was presented to Hartey, but Hill commissary best in CONUS recognize that effort." United States. Out of 40 "This award is like Top stores in the Southwest Gun for fighter wings, the Region, Hill was selected Henessey Award for din- as the best, which made ing halls and the Golden the store eligible to move Key for billeting," Hartey up to the national level. In the national competisaid. "We were excited and extremely pleased to tion "we competed with all the best of the best," Harreceive the award our hard work paid off!" tey said. "And we know Before any store can why we won it's a team compete for the national effort," Hartey said. "Our award, commissaries from success is determined by all military services have the customers' satisfacto first win at the region- tion with our employees, and our employees have a al level. According to Harare more than there great deal of pride knowtey, 330 commissaries in the ing that. But, we also this time by Maj. Gen. Pat Condon, Ogden Air Logistics Center commander. "This high honor is patrons' suggestion gram, safety, security, justly deserved," Condon training, vendor coupon said. "It's great that Hill control, pricing, courtesy, is on the map for this sigfriendliness and profes- nificant accomplishment. sional appearance of all This is a wonderful recogpersonnel, equipment and nition for some wonderful strive to have fun." "Daily, we try to provide the highest quality of customer service, and we are constantly evaluating and looking for ways to improve that service," Wright said. "We want happy customers so shopping isn't a chore." To win the award the commissary was evaluated on more than 200 items. The checklist in- pro- people." inventory management. In August, two memAccording to DeCA bers of the national evalu- commissary officials, the ation team came to Hill to average monthly sales evaluate the store on all and geographic location 200 checklist items. The See Commissary, judges also talked with page 16. commissary employees, customers and base offiPhotos cials about how Hill's Inkley Photo store serves its communi cluded the operating schedule, overall appearance and sanitation, bagging service, store layout. by m V I "ML ifi:.- - 7--, Glenna Cosnyka TSgt. Edward Kimble William Ashley Kenneth Neal 5r33iea tisfied customers, etnployeesis Customers, staff say award After receiving the award for the best large commissary in the United States, commissary customers were given a chance to talk about what they like about Hill's store, and employees talked about what it takes to win an award of this magnitude. Customer comments What do you like best aboutthe commissary? William Ashley "My wife and I drive here from south of Salt Lake City because we like the prices and the way they keep the shelves stocked. I also like to meet with friendly people here." TSgt. Edward Kimble 1 388th Operational Support Squadron "I've been shopping here since 1983 and I like the commissary because of the prices. I don't have to worry about shopping in other stores for name brand products because I know the commissary will always have the best price." Glenna Cosnyka "I've been shopping at this commissary for four years and I come out here because you can't beat the prices." Kenneth Neal , "My wife and I have been shopping here for six years, and we like the commissary because of the Wanda Phillips merited prices. In addition, this is a good commissary because it's clean and the service is good. It also has a good variety of things." Wanda Phillips "I've been shopping here since 1965 and as a rule the prices are better, and over the years, they have gotten bigger and have a larger variety. Also, I Jikp.the commissary because I happen to live fairly close so it's convenient." Employee response What was your reaction to winning the award for the best large commissary in the United Statest See Satisfied, page 16. - ' is Tsss Walker 5.V -- J 1 Cashier Julie CoM Store worker Christine Blockston Cashier Tony Thompson Deli dept. :W Natasha Freeok Cashier Hartey receives Meritorious Civilian Service Award At a local award ceremony beki Nov. 20, Maj. Gen. Pat Condon, Oden Air Logistics Center commander, presented Glen R. Har-- . tey, commissary odker. a silver bowl for winr.bj the Bill Nichols Award for Best Larv Commi23iry In the Ucsd States. la adiltkay, Hcrtry received a Defsnse Cocinussay Aacy Meritcriccs Civilian Cervix Award frcn Sxtt Eirson, DeCA dlrtetcr. AcccrJiz to Sr-c- a, received the award for inILatty spiring his staff to improve their quality and quantity of work, and demonstrating his dedication to the customers who shop at Hill's commissary. Hartey is the first and only commissar' officer in the Southwest Region to receive the honor, and this was the first time a store in the region won the Nichols Award, Simpson said "My success is primarily due to the support we get not only from the base population and industry, but from the dedication and commitment of all the people who work with me," Hartey said. "I greatly appreci- ctiwtst rrca ate that." |