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Show June Ws Was m New medication refill policy Ya' gotta' be able to measure it A new medication refill policy for the Pediatric Department of the Hill AFB hospital will go into effect June 15. B All refill requests must be accompanied by a by Bruce Smith Quality Air Force Office Peter Drucker once wrote, "If you want it, measure it. If you can't measure it, forget it." Little accountability Sometimes it's very frightening to look into a mirror for fear of what it will reveal. If we take a hard, unbiased look at ourselves, we will see that there is very little accountability at Hill AFB. Consider this: D From day to day we do not know precisely whether we are doing a good job or not. We have little or nothing to compare it to. H Some workers are so lost in the large system that they can goof around for years and never be found out. n Some people can be fully engaged in the work they do, but when their work is examined, it has little to do with what our mission is all about. B Others do great work and add to the mission, but are never recognized. Nobody ever knows. B Some managers have never defined the specific job, how to measure and regularly account for it, for themselves nor for their workers. Skeptics Some try to argue with real accountability by saying: B "There are so many variables to my job that there is no real way to accurately measure it." B "Hill AFB is not a money-makinenterprise; we are not profit-baseTherefore, there is no g d. medical record. B Walk-irequests will be done Monday-Frida- y a.m. Prescriptions will be filled as from 7:30-8:3- 0 soon as possible. 0 a.m. B Refill requests taken between will be available for pick up after 3:30 p.m. the same equitable way to link work with the bottom line." B "My job is so intertwined with the work of others that it's impossible to separate it from the efforts of many other employees." B "I am not going to get any more whether or not I do anything or not. I ' ve got my position and security, so why should I do anything extra?" Solution Employees' and supervisors' position descriptions should be written to identify and measure what they do and how well. There is a way to measure anything: widgets per shift, defect per parts produced, customer complaints per department by month. n 8:30-11:3- day. All Ritalin or other medications for Attention Deficit Hyperactivity Disorder patients must be brought in before 8:30 a.m. or after 3:30 p.m. If it has been three months since the child's last ADHD visit, the child needs to be present for height, weight and blood pressure check. No appointment is necessary. For more information contact the Pediatric Department, Ext. Leadership school graduation set Rewarded by it Measurements must be simple and relevant. It must be the individual's, the group's and their supervisor's scorecard. If people who use them can't understand them at a gut level, they probably won't affect their decisions and priorities. The individual must help design the measurement system, be evaluated by it and be rewarded for success. banquet for graduates of the Airman Leadership School, Class , will be held June 26, 6 p.m., at the Enlisted Club. The cost is $11. To make or stop by Bldg. 385. reservations call Ext. Reservations need to be made by June 21. A formal 95-E- Lupus support group meets support group meeting is scheduled June from p.m. at the Ogden Regional Medical Center Oak Room, 5475 S. 500 E., Ogden. The meeting is open to Lupus sufferers and their families. A variety of professionals will speak on holistic approaches to Lupus and how to deal with the disease. For more information call Melba Holt. ORMC, Utah Community Outreach Department, A Lupus 15 Clearer path Most employees welcome accountability. Some find that they are not doing as well as they thought. 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