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Show B2 Hilltop Times Nov. 10, 1993 B Have a pen and paper ready to record the date and time of ap- " i pointment. B If a referral, have the referral sheet available to give the scheduler the required information. B After making the appointment and writing it down, repeat the date and time of the appointment to the scheduler to verify accuracy. 'Be prepared' motto for making appointmen ts The 649th Medical Group is for the benefit of active duty members and their family members and military retirees and their family members in the Hill AFB area. With budgets and resources rapidly diminishing, every effort is being made to maintain the best level of care possible. Patients can help this process by keeping informed on how to use hospital facilities to maximum effectiveness. The information listed below is provided to help patients, and the hospital, function smoothly and to reduce frustration and stress. and report to the Family Practice Clinat the following times. : Morning sick call: Check-i- n is from 7:30-- 8 a.m. Patients are seen by a physician from 9 a.m. Afternoon sick call: This service begins in December. Patients may check in from 12:30-- 1 p.m. Patients will be seen by a physician from p.m. This service has been added for the ic Canceling appointments Cancellations should be done as far odd-shi- ft and resources that have been committed to help patients. Appointments can be canceled by calling the Central or by Appointment Desk, calling the individual clinic at the numbers listed below. 777-733- workers. Making appointments To the Types speed up scheduling process, hospital officials recommend that before making a phone call for an appointment, the following be done: sick call D Have the sponsor's Social SecuMilitary For both morning and afternoon rity number ready. sick call, members should pick up their B Have a calendar or know which medical records at Outpatient Records dates fit into your schedule. off 7, appointments There are three categories of apcentral, direct and pointments referral: B Central: Call the Central Appointment Desk to schedule appointments for Family Practice, Pediatrics, Optometry, Surgery, Civilian Family Cancellations, no shows affect care A 649th Medical Group Hospital study of all processes relating to improved access to care shows and canceled appointments are a main that contributor to slowing down the hospital's ability to serve its customers. and cancellations waste the time of the hospital staff and cause delays for other people who need access to care there's a domino effect, hospital officials say. no-sho- . No-sho- and cancella"Our goal is to reduce the tion rate to five percent," said Capt. Ginna Duffy, director, Managed Care. "If we can achieve the goal, the number of appointments available to our customers will increase, plus the facuity will be able to show better manpower usage for future five-perce- nt fiscal years." Since the hospital has no control over and cancellations, it is up to the customers to help. no-sho- i d 777-406- 1. 777-184- 7. If calling long distance, call B Direct: Call the individual clinic directly to schedule appointments for OBGYN, Mental Health and Dental Clinic. OBGYN Clinic: Mental Health Clinic: Dental Clinic: 777-702- 777-184- 0. 777-790- 9. 6. Referral: Clinics that operate by referral are Internal Medicine, Orthopedics, Ear, Nose and Throat, and Au-diolog- y. Appointments to these clinics can be made when a provider recommends that a person be seen by that specific clinic. Most often, these recommendations are made in writing on a consultation form by the referring provider. Appointments are made either at the time of referral or by calling the Central Appointment Desk. TO?AyfsPITAL SHU WUAIN UHL, INU PERCENT no-sho- w a $ if y, in advance as possible. Early cancellation avoids waste of valuable time 8-- benefit of Practice and Referrals. The Central Appointment Desk is 7 a.m. to 4 p.m. open Monday-FridaActive duty servicemembers should call All others, call 30 : n 25 20 S- 15 ; io : - : R ; - ; :ni ? : S CANCEL - : ; 5o lis i ij NO SHOW ; i"innjT Sports & Cords end Supplies Non-Spor- ts All of the latest, and some of the oldest in cards, collectibles, and memorabilia. 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