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Show EirfGrRsl Revenue Service Elos 'Resolution' Center The Internal Revenue Service in Salt Lake City has announced the creation of a Problem Resolution Office to assist taxpayers who feel that the Agency's normal channels have not resolved their problems. IRS District Director for Utah, Roland V. that many of the problems taxpayers find difficult to resolve are procedural in nature and can be resolved within the existing law. He noted that many times the problem is simply one of communicating in the same terms and once the taxpayer Wise, emphasized that the new office was not created to bypass normal procedures, but rather to take over when those prodedures fail to solve the problem. Mr. Wise said the new office has been set up specifically to deal with prodedural problems and is not empowered to change or overlook Federal law in resolving problems. The IRS Director pointed out that Federal tax laws are enacted by Congress and must be changed or eliminated by the same body. However, Mr. Wise said and the Agency understand the situation, an agreement on a solution can be reached. Mr. Wise said that taxpayers tax-payers who feel that they have not received a satisfactory solution to their problem should address a letter to the Problem Resolution Officer, Internal Revenue Service, P. O. Box 2069, Salt Lake City, Utah 84110. The letter should include details of the problem, steps taken to resolve it and any other pertinent information, in-formation, including the taxpayer's Social Security Number for identification purposes. |