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Show 'Information' to Be Changed to 'Directory Assistance' by MST It won't take wedding bells to change the name of 65 operators oper-ators who serve Mountain States Stat-es Telephone Co. customers in the Pleasant Grove area. Telephone Tele-phone bells will do. Beginning Nov. 27, operators who previously answered the dialed 113 with "Information" will change their reply to "Directory "Di-rectory Assistance." The new term is being adopted to more accurately describe the service of helping telephone users find numbers not listed in their directory. di-rectory. Gene L. Britt, local manager, said many persons needlessly place two calls when only one is necessary. He said most numbers and information requested re-quested from the operators can be found in the directories. The use of "Directory Assist ance" will begin in conjunction with delivery this week of 1968-69 1968-69 telephone directories. The new book contains a "Call Guide" which includes information inform-ation on items such as toll free calling areas, long-distance calls, emergency numbers and area codes. More than 85,000 directories will be distributed in areas served ser-ved by thte Provo office. The books will contain some 45,000 white page listings nearly 5,000 more than the previous year. Britt said there has been an increase of 80 telephones in Pleasant Grove during the last year. Product Development Corp. of San Francisco will direct the distribution. About 75 persons will be hired through the Utah State Employment office to make deliveries |