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Show I ; ... ; . ! 1 i t A h . i i iii ii i .... Lori Nealley, Lisa Leibenguth and Paula Shakespear are busy at their work stations in Community Industry Teleservices office in ESCALANTE Escalante's industrial base, hard hit by the recent re-cent closing of its sawmill, is receiving re-ceiving a much-needed boost from a fledgling industry in the area. Community Industry Teleservices Teleser-vices (CIT) is establishing its new Escalante after special training.. With three more new workers, to start in June, the sophisticated sophis-ticated industry plans still further expansion. New Teleservices Industry Gets Underway In Escalante office in the old high school under the direction of the company's supervisor, su-pervisor, Marilyn Jackson Jackson currently supervises three employees employ-ees and the company has enough phone banks to expand to three more part time operators who will earn the standard $5 an hour work ing approximately 20 hours a week, often at their own scheduling. Teleservicing is a fast-growing industry which includes taking surveys sur-veys and orders, doing political surveys, sur-veys, credit card validation, and, most recently, receiving 800 calls for clients the company has developed. devel-oped. CIT's clients include business, busi-ness, professional, governmental, and educational sectors who know the value of staying in touch with their present customers and finding new customers. Another division of the company provides its clients with customer satisfaction surveys and related services such as market research, customer service seminars, and company newsletters. The installation of electronic and automatic call distributors in the Escalante office is a first in the area. It ensures that 800 numbers will be answered or referred to voice mail. Even though Escalante is in a rather remote area of the state, it is linked to the rest of the world electronically and it is not unusual to respond to international calls. Four independent telephone companies, located in Nemont, Mont.; Rockland, Ida.; Star Valley, Wyo.; and in Escalante's (South See Teleservices Page 4A Teleservices From Page 1 Central Utah Telephone Association), Associa-tion), are stockholders in CIT. The companies have seen the potential for benefit not only for themselves but for the rural areas which they serve. Recognizing the potential in the telemarketing field which means growth to them, they have also been sensitive to the needs of the often economically depressed communities com-munities they serve. Their investment invest-ment in maximizing the use of their sophisticated electronic equipment and upgrading their systems sys-tems further is expected to improve their own bottom line. At the same time it is also expected to provide additional employment for consumers in their service areas. ar-eas. through their indirect involvement involve-ment in the company which sets up the individual teleservicing outlets. Managers of each of the four companies com-panies sit on the board of directors of CIT, but it is CIT which develops devel-ops the market for its outlets. The Escalante office is the first of its kind, with operators in other areas working out of their homes but those in Escalante from the company's office. |