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Show go to elimination of the mandatory helmet law. Had they assumed that their board status meant that they automatically knew what the members wanted, (I mean aren't N OR women intuitive anyway?) they would have ended up with great facilities. Thus the principle, a board should never assume they know what their ownership wants- ASK! 2. Big Issues and Small Issues Every decision is important somewhere in the organization. But what issues are important at the board level? PG helps a board understand that it needs to start with large issues first and work in. Like a set of nesting bowls. The only way to have control of all of them is to hold the largest outside bow] with the rest inside. Same with a board. It has to think and decide and work on the large issues of the organization and then work in. An example might be your own Moab City Council—first it decides that the city council exists so that Moab will be a safe, healthy and successful community with a reasonable tax burden for its citizens. Once they have decided that, they might say well, what do we mean by healthy? Well healthy means clean water, clean air, and good garbage pick up. See how one fits inside the other? It’s like doing an outline in junior high. Start big--work smaller. Every decision is important somewhere in the organization. But what issues are important at 3. Focus on results. Because of the traditional board agenda, boards focus primarily on the activities of the staff and committees; that's what they hear at every meeting. PG identifies the difference between the results of an organization and the activities to get to those results. Carver takes it one step further and delineates what he terms Ends--what result, for whom, at what cost, and Means--the activities to get to those results. Boards become obsessed’ with Ends. They start to ask very dynamic questions “why do we exist?” “What difference should we make in this world?” At every meeting they discuss aspects of what that difference should be. And at every meeting they are garnering information from the ownership about those decisions. It is more like moving mountains an inch rather than molehills a mile. For example, imagine a school board that focuses on what results it really wants from education. Perhaps literate Utah citizens? Rather than focusing on who the superintendent wants to hire for the new English class. Ok, that's a start. There wait for another issue. The feel like you are making effectively together we can ois boards reach their full potential Called Boards That Rock. 502-459-2838. 2119 Alta Ave. Louisville KY 40206. Lwinter88@aol.com Contu Each office independently owned & operated CUSTOM BUILT EXECUTIVE HOME ON HILLSIDE. 3/4 acre lot overlooking rims & mtns. | Approx. 3000 sq.ft. 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