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Show submit a press release, announce a new business, or comment on Utah County busi-- , ness, call Business Editor Travis Jaccbsen during normal business hours at To 344-256- Sunday, December 3, 1995 .The Daily Herald Business Tienae . ,"- - Iff - By CHRIS COVEY Special to The Daily Herald JL. - I t 'M;d h Since health care management systems began shifting to managed care, some Utahns may think the state's sick and elderly are less cared for by private nursing homes than they were by state-ru- n health care facilities. But one walk through Quality Health Care's East Lake Care Center, a licensed facility operating in Provo .1 I Nick Eyring The Rocky Mountain Chapter of the National Association of Pro- fessional Employer Organizations has appointed its new officers for ',i JJ 1995-9- "We have created a pleasant, friendly atmosphere for our patients," says Kory Coleman, East Lake's chief administrator. Strolling through East Lake's halls with the young administrator proves his statement. "Hello Kory," an elderly woman in a wheel chair says to S. Bruce Keetch Neil Miller Blue Cross and Blue Shield of I;CJtah is pleased to announce that K. Miller has been promoted vice president hospital and Jjto ngfiysician payment. tsMiller's career spans 26 years; ,,hg. moves up from assistant vice 5 president of hospital relations. ? opinion around. JW J I 6. Nick Eyring, president of BCS Professional Employer Services in Orem, has accepted the chapter's presidential seat. Other appointments include Secretary Larry Bartholomew, administrator of American Fork's A Benefits, and Treasurer Terry Ficklin, CEO of United Staffing Alliance in Provo. At their September chapter meeting, members of the Rocky Mountain Chapter decided to "extend membership boundaries to include Colorado-base- d professional employers. According to Eyring, the expansion should increase membership by 50 per- ; cent. John Roy The board of directors of Piper Jaffray Inc. is pleased to announce that the following Provo employee has been elected to an officer position. John G. Roy, investment executive, has been elected assistant vice president of investments Piper Jaffray Companies Inc. was founded in 1895, and has built a grow ing reputation as one of the For surpassing $1 million in sales for a third year, Orem MAA-Cauto painting center owner Bruce Keetch received a second diamond chip for his Super Bowl championship-styl- e ring at the chain's recent convention in Mexico. The 574 N. State St. center was chain to one of 65 in the 460-stor- e break the million-dolla- r barrier, the most ever. It was also cited as a leader in Trade Car sales. The MAACO Convention was held at the Acapulco Princess hotel, where a total of 10 centers were honored for outstanding achievement. Headquartered in King of Prussia, Pa., MAACO is the world's largest auto painting and bodywork chain. O Aca-pulc- Coleman. "Hi, how are you Mary?" (not her real name) responds the young administrator. Another patient taps Coleman on the shoulder before the administrator walks past. "Hi Kory." "Hello," says Coleman, again using the patient's first name. The scenario continues as Coleman greets each patient as he walks the halls of the nursing facility, and in the process, explains the quality of care the business provides. Such care is creating a high demand for East Lake services. "We have 121 beds, and they've been full since early 1993," Coleman states. "Three to five inquiries come in a day. We have to turn people away." The services that make East Lake so popular include skilled, and home-healt- h intermediate, services, all of which Coleman calls a "continuum" of long-tercare services. Coleman gives two reasons for the high demand on East Lake Care Center the quality of the medical staff and the effects of family involvement with patients. "Because the families of our patients show an active interest in the care and comfort of their loved ones, QHC is seeing tremendous success," Coleman said. "And our medical staff, many of whom are Brigham Young University and Utah Valley State College students, are professionals committed to providing quality care." These features, along with its location across the street from Utah Valley Regional Medical o, 1 Hathenbruck M. Margie Hathenbruck was recently promoted to manager of the new Timpanogos Inn in Lehi. Hathenbruck was born and raised in Salt Lake City. She started in ihe Hospitality Business in 1986 at Snowbird as a room attendant. She worked her way up from supervisory positions sub-acu- Inn in Lehi.. The Timpanogos Inn opened July 28. The hotel prides itself in the elegant contemporary decor and structure of the building. The guests of the hotel enjoy the rich warmness of the rooms and the continental breakfast which is served daily. .... full-servi- ce Piper Jarffray also has capital markets offices in 15 cities. Other subsidiaries include Piper Capital Management Inc., a money management company with approximately $9 billion under management, and Piper Trust Co., a provider of trust services to individuals and institutions. ' nI "Karen Alexander Dresses' Untvwslty Mall, Ornw long-ter- m dents. Due to the increasing demand for East Lake's services, QHC is expanding the facility to meet the needs of more patients. Under construction since July, a addition to the new state-of-the-- Kt . f - Peay is making sure a healthy offered is to atmosphere she walked As Oakview's patients. through the care center, she greeted every patient by name and stopped to talk to them about their ronment to its QHC counterpart. Formerly Sunset Retirement and Care Center, Oakview was acquired by QHC in June and is a d skilled nursing facility that will specialize in care for dementia and Alzheimer's patients. Since the acquisition, QHC has made improvements not only to the landscape and physical structure of the center, but also to the quality of 70-be- day. "Utah County needs a care "Because the families of our patients show an active interest in the care and comfort of their loved ones, QMC is seeing tremendous success." Kory Coleman, enjoy. "Just as important," said Peay, "are the changes we've made in the quality of care we provide." QHC chief administrator East Lake Care Center is being built. It is scheduled for completion in February 1996. The new wing will house 102 new beds in rooms each equipped with services such as private phones, walled oxygen and cable TV. Also, part of the addition will provide hospice care, a service that helps complete East Lake's continuum of care. "Our original intent was to add only 30 beds," Coleman said. "But the demand was too high, so we raised that number by 72." The new addition, which will require East Lake to increase its staff by 100, will make it the largest skilled nursing facility in the state, offering 223 beds. East Lake is presently one of four Quality Health Care facilities in the to state and is Medicare-certifie- d provide home health and hospice care. Also, the East Lake Care Center is one of the highest Medicare users of any long-tercare facility in the state, Coleman said. m convalescent "Our long-tercare caters to Medicare, Medicaid, and insurance private-pasaid. "We're Coleman patients," committed to serving the state of m y Oakview has increased its care provided by its staff. According to Patricia Johnson, QHC president, the facility is "cur- dietaryfood service staff and added departmental heads to specialize in care services the facility offers. For instance, a department head has been established to plan and rently getting remodeled and expanded to provide specialized and for dementia services Alzheimer's patients." was completA facility face-li- ft ed at Oakview last summer, however, more renovations are yet to come. Peay, Judy administrator-in-trainin- monitor Oakview's therapeutic recreational activities, including bingo, bowling day, walking and exercise programs, hair and beautician appointments and other activ- Oakview's g, described the changes as she walked through the newly carpeted and freshly painted halls. "Quality Health Care has made many changes to Oakview," Peay said. "Remodeling helps us provide the caliber of service Quality Health Care is known for." Interior remodeling has been completed in half of the facility, a change that has made Oakview look strikingly similar to East ities. Although the facility is not capacity, operating at its Oakview has strengthened its position in the health care field by increasing its patient number from nt 32 to 39. Plans are also set to modify Oakview's Alzheimer care services by June .1996. Seven pods, corresponding to the degrees of Alzheimer among severity located be will throughpatients, each supplied out the facility with nurses and nurses aides specifically trained to care for patients at that specific level of the Lake. "We're going to replace metal wall lockers in each room with oak armoires and expand our dietary and laundry facilities," Peay said. "We're even putting in a beauty salon." Aesthetic changes to the interior of Oakview are not the only alter- disease. Utah." ations going on. Specialized services at newly acquired Oakview Living Center, East Lake's sister facility based in south Provo, offers a similar envi- - "We're establishing a warm, calm atmosphere for our patients," says Peay. "The changes we've made are helping us do that." A senior in mass communications at BYU, Covey has previously covered health care issues for BYU's student newspaper, The Daily Universe. age Loans it 225-390- 0 3 ROBERT P. MCINTOSH I 1 Representing Clients in bankruptcy C. Soderquist : Cindy Soderquist has been cljosen as the November employee; of the month at American Fork Hospital. ; Soderquist. who is the executive secretary in administration. has worked with IHC for seven ; years. ! She chose her profession because she likes to organize and help coordinate things. She also ijjnjoys being helpful and creative. 'CI"I really love and appreciate the Intends I work with they're ijways looking out for each oth- Soderquist said. Soderquist's hobbies include grocery shopping, working and spending time with her five chil- 375-083- li 5 t 5. Jw-- rr T " 3-n ?.'., Vceck? .A American Lending Network Is Now Open In Utah County 223 - 980 dren. It,'-- ' , , .... V i V: It i i I I - . Call for More Information Today 223-818- 8 Fart, Honest Service Trends Rules The Daily Herald accepts Utah County press releases regarding personnel promotions or employee recognition awards. The paper w ill not announce new hires. The release should not exceed 100 words in length and should be accompanied by a glossy picture of the recognized individual. Photos will be held on fde for two weeks. Articles may be edited by The Daily Herald and will be published free of charge on a first-combasis. first-serxe- d The deadline for Sundays edition is Monday at noon. For more e, information, call Daily Herald Business Editor Travis Jacobsen at med- ical staff per shift, augmented Attorney : cen- serves ter that specifically Alzheimer and dementia patients," said Peay. "Oakview is here to fill that need with quality care." Other plans have been made to the exterior of the building. Quality Health Care plans to add an enclosed courtyard equipped with a fountain, gazebo, grass and a sidewalk for Alzheimer patients to I . And a Paisley in a Pear Tree p te m to housekeeping manager with Best Western Landmark Inn in Park City. Hathenbruck worked at The Landmark Inn for six years until she was recently made manager of the new Best Western Timpanogos nation's premier, investment companies. Center and many local physician offices, make East Lake Care Cenhealth ter an attractive care provider to Utah County resi- e, since 1988, may easily turn that IliiViiiiiiiiMiiiiTllf the look of health care QHC changing Mortgage Loan Center Free Assistance With 188 IV. River Park Drive FHA VA Conventional npp 1MBD33 Condominiums New Construction Others We 3333 to !M service all of Utah and other western states CALL OUR HOME LOAN HELP LINE UNIVERSAL Campus Credit Union 344-256- 1 INUU M4BM LtNOtR 1 |