Show daiecarnegie DAIE CARNEGIE AUTHOR OF HOW TO STOP WORRYING AND START LIVING arthur E roberts north shaftesbury vermont says that a remark was made to him one day that he will remember many years that it will help him for many years he has forgotten all the deta details yer but he is convinced that a certain associate of his named bob is a very fine fellow he says bob can ask a favor of him any time and he will do his best to grant it why all this excitement in ir the mental attitude of arthur roberta roberts just thir there was a difficult situation to be bandied handled with a ett customer stomer of f the firm a certain mr kane ha he went to the above lauded friend friendbob bob andlitsked and asked for some information to pass on u to mr kane when he wrote the letter he be had bad a copy made and sent it to bob shortly bob called him on the telephone and add aid art I 1 just read the copy of your letter to mr kane xane and I 1 want t to 0 say that I 1 think you handled the situation admirably that was a very fine letter when arthur thanked bob and added that he had only passed on the information bob had furnished him bob replied no you did far more than that you and I 1 both know that the letteau lettexu lette er you answered contained a Xu sugg zestlon on both ridiculous and prexsteroui preposterous but you straightened en out the matter without making the fellow feel like a dam fool says arthur roberta roberts 1 I am for this appreciation stuff 100 percent since a few words of praise can have such an effect upon me I 1 am resolved to give honest sincere up appreciation to others whenever aty zty opportunity arises 11 |