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Show At Burt Brothers Tires, Cherie Huber Contributing Writer At Burt Brother Tires, Ron and Wendel Burt have built a thriving business based on the philosophy of making the customer happy Our motto is customer service and complete satisfaction, says Wendel Burt Burt Brothers Tires has been at the Bountiful location for almost six years Their Farmington locauon will be four years old this September Burt Brothers has 52 employees in both stores The mam office is in Bountiful but there are 15 employees in the Farmington store We have about 150 cars a day going through the Bountiful site and about 75 to 80 at the Farmington site, says Ron Wendel The Bountiful location also has a full service quick lube area We are a Quaker State account so we could take the Quaker State Quick Lube plans and have our architect for this building adopt them to this site. Its totally first class and makes it easy for the customer, Wendel Burt says. We were doing it the traditional way but with the new bays we can do an oil change and also offer tire rotation balance and tire repair in a real quick way Its quick and fast. The customer is in and out, here and gone in 15 minutes, Ron Burt adds Another great but little known special is the free road hazard insurance that comes with every new tire purchased from Burt Brothers. No manufacturer of tires give away road hazard insurance, Wendel A road hazard occurs Burt explains when a tire runs over a sharp object or hits a chuck hole and the tire pops or bruises. If you dont have road hazard insurance and that happens, you have to buy a new tire. The standard in the business is for the dealer to add about 10 percent to the price of the tire for road hazard insurance. However, Burt Brothers sell their tires at or below the advertised pnce and dont add on to the price but instead give away the road hazard insurance Were the only dealer that gives away road hazard insurance so clearly this is a 10 percent better deal," says Ron Burt. The brothers are anxious for the public to understand this savings Most people dont realize that an ad that says road hazard insurance is available doesnt mean it is free Road hazard insurance, flat repair, rotation and of tires is all free to the Burt Brothers tire customers. One of the reasons that we are so busy is the way that we take care of the customer, says Wendel Burt The customer comes in and we fix them up and everyone is all smiles Our biggest worry is that people dont tell us it they are not happy If people do tell us, we can work it out Dealers are noted for quality and workmanship but with a heavy pnce tag We want to position ourselves sc that as soon as the car is off its warranty, were ready to help, says Ron Burt The customer is always right. We want happy customers, Wendel Burt explains I tell our technicians that a happy customer is worth a lot of money every year Burt Brothers also feels that the store covers the entire tire market. Tire prices are competitive. The Goodyear, Michelin and Lee brand of Kelly Springfield can cover the spectrum There are usually three cars to a family now With these brands we can ofler all grades for dilferent needs and cover the entire market, Wendel Burt states We analyze the need How long are they going to keep the car7 What is the ride, the feel and the length of wear that they want9 the customer is always right Wendel and Ron Burt have been involved in every facet of the business and feel that their experience gives them a real advantage in giving their customers good service It also gives their customers the advantage of dealing with highly trained, knowledgeable men who know their busi- after work, Wendel Burt points out Brothers takes Burt Tires Mastercard, Visa, Discover and American Express The store has a 30 day same as cash program Services provided by Burt ness,. Wendel and Ron Burt now have over 40 years combined experience in auto service Combined with their staff is there is more than a hundred years of experience at Burt Brothers "We have the latest equipment and we are continually upgrading We are trying to do everything we can for customer comfort including free juice in the waiting area and a shuttle van, Wendel Burt says. Our biggest goal is service to the customer. Thats why tires are mounted in 30 minutes or less A second goal is for all cars to be in and out on the same day, says Ron Burt. Burt Brother hours are from 7am to 7 p m , to be convenient for people to shop with them Were here before and Specialists in Automatic. Manual Front Wheel Dnve,- - Overdrive, & 4x4s - - - .I - - Repair Services Q FREETowing with Repair 3m J 3 $ 89 Financing Arranged OAC 295-613- jL. New vs Used 7- - nuLm' ENGINEERED TO EXTREMES BURT BROTHERS 3 BOUHTIFULNSL 2885 So. Highway 89 299-114- C.c 952 South 500 West Bountiful Mark Thomas Owner SHOP c v F (lter 0 3 I Utah State Inspection! - Change 50--OH- 4J? Wtn Nrchaia pi Emissions 10 OO Automobiles rag Trucks rag Moat cars and Light Trucks Pimm call tor an appointment With This Coupon Good thru May 31 1997 13 00 Have you had T.wr. Credit Difficulty? Ifr BUYERS? CREDIT PROBLEMS? First time buyers 'MPfiry Bankruptcy Repossessions Collection Foreclosure IV Judgments lax liens Slow pays Charge Offs We can help you get the Credit you deserve... 274dms"a m FIRST-TIM-E We Care About , c a J s .iuU WOO mm 451-459- 0 37r n KELP 2 1271 N. Highway 89 it Shemm Um 7-- 7 7-- 6 of the Art Equipment 4fUMuLyLUll.-!- AUTO Sat. and Quant sna Quarti Ouakar Sofa S Mftv o lip m UMM MMdi nck4M f m PVU URVtCt mamtananct impaction and lop Of au Hum wtndtiuaM wain txifea and powat ttaatmg ftiwm irantnMSMM Pittaranwi raw and 0u : FINANCE Mon. - Fri. J.M JTU.I BSJ. 299-030- 0 PJBa; FARMINGTON BOTH STORES OPEN Help You Through Your Incuranca Claims Our Work Guaranteed Featuring - ini Awesome dry grip Remarkable foul weather traction Michelin's new Pilot'1 XGT Z4 ultra high performance radial not only brings them together It auickly sets you apart from anyone driving on anything less Wo Can BODY State EE 751 South 500 West & DOMESTIC FOREIGN AUTOMOTIVE COLLISION REPAIR THE 8 BOUNTIFUL MADD Ill be Ask for me when you come happy to serve you and give you the best discount for your money Res: iil Q 298-328- Geein. 298-809- 0 :Mk. Nationwide, warranty on All 3 Bountiful Bus: ' Leave behind highly advanced treadprints. else (And everything on the road.) i y irji & more! Bugshields, Fender Flares, Rocker Panels, Diamond Plate Bed Caps, Tool boxes, Bed liners, Floor mats, Stickers 583 W. 800 So. TRENT LAYLAND else? Why go anywhere Quality Truck Accessories 294-600- 5 Burt Brothers in Bountiful is located at 2885 South Main, Highway 89 and in Farmington at 1271 North Highway 89 at Shepard Lane, They are also an A A A approved auto repair location Brothers include tires, brakes, shocks, struts, state inspection, emission tests, alignments, tune up, front end service, lube, oil land filter, scheduled maintenance, air conditioning, radiator and computerized wheel balance Cit. Ittwaiwfci just ek DOWN Call today and "1 tfL per month, on any car priced under $5000 Call Today Toll-Fr- ee "C Tin DEAL 292-443- 3 WILLEY FORD, 1800 So. Mam, Bountiful 295-447- 7 WILLEY HONDA, 221 5 So. 500 IV, Bountiful tAll sale prtces ore toed on Official Kelley Blue Book suggested retail prkel I irtiliV.iii'W If you've been employed by the same employer for six months and have a monthly gross income of at least $ 1250, you could be driving one of our carefully selected, certified used cars. t OAC |