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Show 4B Sun Advocate, Price, Utah Wednesday, July 2, 1980 TM Rotary chapter elects leader of of st. There, 30 he years. spent addition to his considerable time duties as agent for riding with the Carbon County, he nomadic tribesmen. I love horses and serves as for a area while I was there I got comprised of Carbon, to ride some of the beautiful Emery, San Juan and most three-yea- r resident of Grand Counties. Arabians in the Prior to working in world, he recalled. Price, he has been Utah Hall joined Rotary he spent two Utah, by employed State University years in Iran as an about three years ago Extension Service for agricultural speciali after moving to Price. The new president the Price chapter Rotary International is County Agricultural Agent Jay Hall. Hall, 63, was installed at a meeting Wednesday evening. A In four-coun- ty Sapormarltot Shopper Martlnlloene He said his chief responsibility will be to keep the club spearhead its service activities in the areas of youth programs and international Poetry contest begins SACRAMENTO - A grand prize will be awarded in the Sixth Annual Poetry $1000 Competition The Fun Pool' cut maiittanoic by up to 90 dramatically foitor in (foliation 17 times dTonger icoftcrata eligible to compete for the grand prize or for 49 other cash or merchandize awards. Says Poetry Editor Eddie - Lou Cole, We are We took the shape of your body and made it the shape of our spa of Carbon County 637-046- -- Hydro-Spa Therapeutic action action Energy atfkiant 1 spon- sored by the World of Poetry, a quarterly newsletter for poets. Poems of all styles and on any subject are Easy to install Large variety I Rota (Ini encouraging poetic talent of every kind, and expect our contest to produce exciting discoveries like Virginia Bates, a from housewife Woodbine, Maryland. She won our grand prize last year with her poem PIETA. respond to lost refunds? How should manufacturers and together in per. Some of these letters will be published columns. REFUND OF THE DAY What are good customer relations? They are practiced by manufacturers that respond to my problems in a way that maintains my good feelings toward their companies and my interest in their products. Most companies whose products appear on supermarket shelves are very sensitive to their customers. They have large customer-relation- s departments whose most important job is to make a good impression on the public. But even the giants of the industry sometimes fall short of this goal. A reader from Akron recently wrote to General Mills complaining that she had not received her Bake Someone Happy refund. The response was a form letter saying: Our experience has shown that occasionally, for a variety of reasons, some requests are lost in the mail. We are sorry about this, but we cannot assume responsibility for mail that does not reach our office." That refunder was left with a bad taste in her mouth. A Virginia reader reports that she wrote to Kimberly-Clarthe maker of Kleenex Tissue, complaining that she had not received her $1 Boutique Tissue refund. Her received a letter from a customer-relation- s representative saying: I am sorry to learn that you have not as yet received your order. Occasionally we find that an item such as yours can be lost in the mail. Rather than inconvenience you any further, please accept my apologies and also the $1 refund I have enclosed for you. future Write to the following address to receive the form refund or 75 cents in required by this offer for a O. Box 14433. Baltimore, coupons: OB. Challenge Offer, P Md. 21268. Send for this form by Aug. 1. 1980. And write to the following address to receive the form required by this $1 refund offer: B and M Frankfurter El Paso, Texas 79977. This offer Refund, P.O. Box NB-34expires Sept. 30, 1980. CLIP N FILE REFUNDS (Week of June 15) Beverages (File 8) cash-of- f coupons Clip out this file and keep it with similar for examwith offers refund coupons, beverage beverage while ple. Start collecting the needed proofs of purchase looking for the required refund forms at the supermarket, in newspapers and magazines, and when trading with friends. Offers may not be available in all areas of the country. Allow 10 weeks to receive each refund. HI-Rebate. Receive a refund of $1 or $1.25. For $1, send the required refund form plus 10 quality seals from any Hi-Fruit Drinks. For $1.25, send the above plus one Hi-Expires weight statement from a resealable bottle of Dec. 31 1980. INSTANT FOLGERS Free Animal Print Offer. Receive a full-colanimal print. For each print, send the required refund form plus an inner seal from Instant Folgers Coffee Crystals. Select from gorilla, giraffe, ostrich or hippo. Expires Aug. 31, 1980. KAVA Coupon Refund. Receive a $1 refund. Send the the plasrequired refund form plus the Kava name cut from tic lids of two Kava Ground Roast Coffee cans, - or size. Expires July 31, 1980. LEMON TREE $1 Refund. Send the required refund form 32- - or plus three Universal Product Codes from the sides of Lemon Tree Lemonade Flavor Drink Mix canisters. Expires Sept. 1, 1980. MINUTE MAID Free Orange Juice Offer. Receive a free quart of Minute Maid Orange Juice. Send the required refund form, the guarantee statement from the side panel of a Minute Maid Orange Juice carton and an ingredient list from any package of Sara Lee All Butter Coffee Cake. Void in Washington state. Expires Oct. 31, 1980. RED ROSE Refund Offer. Receive a $1 refund. Send the staterequired refund form plus three tea bag packages. Expires ments from Red Rose Dec. 31,1980. SHASTA Scoop Offer. Receive an ice cream scoop and 50 cents in coupons for ice cream. Send the required refund of form, a register tape with the purchases of two any flavor Diet or Regular Shasta circled and 50 cents in postage and handling. Expires Sept. 30, 1980. 50-ce- - k, C C or Good customer relations? Yes, despite the reference to the refunds being "lost in the mail. The reader was happy with the response and continues to buy Kleenex. More companies interested in maintaining good customer relations should follow Kimberly-Clark- s example. But I wish manufacturers would be honest enough to admit that they or their clearinghouses may have misplaced, misprocessed or misaddressed a refund request. It is all too easy to accuse the post office. But I have received so many hundreds of letters from supermarket shoppers who never received their refunds that I cannot believe they all got lost in the mail. For every refund request that the Postal Service loses, the manufacturers and their clearing houses probably lose 10! We can help improve manufacturers customer relations by bringing their successes and failures to public attention. If you have contacted a company with a problem and have been either impressed or depressed with the response, please write to me with the details in care of this newspa- - 1- net-weig- ht 100-cou- nt ?if?f nil i if i i in f f i f hh in??finni?.?.. - TV- six-pac- - m i. Garden fungus defect will soon diminish Utah homeowners infection potential, concerned about an he added. outbreak of a fungus Anthracnose disease on ornamental distantly related to the is sycamore trees need mold on oranges not worry about always present at low levels in leaf litter. spraying. That is the word Normally, in a dry from Max M. Ollieu, of climate, it does not the U.S. Forest Ser- cause noticeable vice Insect and damage to the trees. Disease Management Leaves infected by the fungus this spring Program. The cool, rainy will turn brown and weather this spring drop off the trees. has caused an inThe trees will then crease of the disease grow new leaves and, called anthroacnose, under drier conditions, said Ollieu. the new leaves will not The best control become infected. will be the return of The fungus carries dry weather, which over from year to year will prevent further ic infected leaves on the ground. spread of the fungus. the leaves and dispose of them. Although trees in the eastern part of the country may be killed after successive years of heavy infection, there is very little danger of this hap- pening in Utah. He said that he is speaking only about the problem of the fungus disease Anyone needing additional information about defoliated sycamore trees may wish to contact the appropriate County Extension Agent of LaGrande Hobbs, Forest Entomologist, For this reason, at the Forest Service and Raking disposing of leaves Ollieu recommends Insect and Disease will also help reduce that homeowners rake Laboratory in Ogden. IMMER a What does bowling have to do with shopping? In both, its the pocket that counts... your pocket. Have you ever really stopped to think about just what goes into the pocket when you shop locally? Part of every dollar you spend in your community remains here in the form of retailers taxes, donations to local charities and employee salaries. Not so with money you spend out of town, which helps to support that town... not yours. Shop locally and put the benefits back in your own pocket. Sheldon Hansen Sun Advocate 1115 S. - Carbon Ave., Price Oliveto's 48 E. Main, Price Dan's Pharmacy Price 1 !(. W. Main, Boyack's Price "More than a newspaper" The Gallery Main, Price 79 W. Lewis Jewelry E. Main, Price 46 Tolman's Price offic?0EEment Mimi's Barbara's Main, Price 55 E. Main, V.V 29 E. Main, Price 98 S. 300 E. Merrill Motors East 33 N. Carbon Ave., Price Veltri Drug Helper Main, Lee's Music E. Main, Price Red Balloon 45 E. Main, Price dresses long o Price PTC 11 17 pantsuits lingerie Nolan's Foodtown village Health p" Frame VillageE. Main 124 S. 69 E Main, . KrayncE.,Motor Price sportswear dresses reduced 25-5- 244 & more Jack's Shoes 14 E. Main, Price She-She- 's East Main in Price Louise Davis Manager 1 Shoe Stop E. Price 9 R&A Main, Market Home owned 8, 0 operated V |