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Show Celebrate Autumn 8 November 2001 Communication Is Essential For Good Auto Repair With colder weather coming on, motorists w ill be taking their vehicles in for fall maintenance and service. An important part of any repair process whatever the season, is two-ay communication betw een customer and repair establishment Here are some tips from the National Institute for Automotive Serv ice Excellence ( ASE) on ways to communicate effectively at repair shops: . Do your homework before taking your vehicle in for repairs or service. Get involved in the process. 2. Read the owners manual to learn about the vehicles systems and components. 3. Follow the recommended service schedules. Keep a log of all repairs and service. 4. Use all of your senses to inspect your car for the followi- w non-pro- ng: Unusual sounds, odors, drips, leaks, smoke, w arning lights and gauge readings. Worn tires, belts and hoses. Changes in acceleration, fit 1 engine performance, gas age or fluid levels. mile- ! tiv Iioftffays! J)l nth' ttft ft " J, 'Hi, "''I I " "I (Si 1 in the com- fort of your own home This one has room for the entire family to celebrate 'o' Jetted tub in Master Bath to sooth an(f relax in after the festivities. SPEND THE HOLIDAYS Problems in handling, braking, steering or vibrations. 5. Note when the problem occurs: When did the problem first start? Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has w armed up? At all speeds? Under ac- celeration? During braking? When shifting? 6. Once you are at the re- pair establishment, politely stay involved in the process: Be prepared to describe the symptoms (but do not suggest a specific course of repair). Do not be embarrassed to ask questions or definitions of technical terms. Dont expect an diagnosis, but ask to be apprised of the problem, course of action and costs before work begins. Be sure you understand for Better Automotive Service, please send a touches throughout create your own decorabons with the $1500 00 being offered by the sellers. 5 bedrooms, VA baths, policies regarding diagnostic fees, labor rates, return of old stamped lope to: ASE, Communication nization dedicated to improving the quality of automotive serv ice and repair through the voluntary testing and certification of au- parts and guarantees. Brochure, Dept. tomotive professionals. elegant front yard. Avoid establishments where you feel rushed or ignored. Good shops realize 13505 Dulles Technology Dr., Suite 2, Herndon, VA 20 1 7 1 3421. . The National- - Institute for Automotive Service Excellence (ASE) was founded in 972 as a independent orga THIS HOME has been customized with decorative Or BEAUTIFUL 3 bedroom, 2 bath modular home, extra large lot that is land- scaped with garden spot. This home has all the extras, skylights, two garden tubs, extra room for office. Many nice upgrades. NEW LISTING tucked away in Price.. Some of the neighbors probably don't know this 3 bed- d, $98,000. y responsibility. a For copy of ASEs brochure, How to Communicate two-wa- Auto Parts For Foreign & Domestic At Affordable Prices! Our Highly Trained Technicians Have The Latest 38 East 100 North Isol 637-188- 4 Wanda Carlson For your virtual tour of these homes click on to trailsendrealty.net . ASE-certifi- Equipment & Experience To Keep Your Car Running At Its Peak All Year Long 435-687-22- 88 . .... 389 N. Main Huntington We In: Shop Work Computer Service Tune Ups Brakes Oil Air Changes Clutch & Conditioning & ed technicians wear blue and white ASE shoulder insignia and carry credentials listing their exact areas of certification. Their employers often display the blue and white ASE sign. non-prof- it, CERTIFIED SPECIALISTS Let us help you find your dream home! Where all trails lead Home. 1, 1 Automotive Junette Terry MC-F0- JACKS MOTOR SERVICE Specialize Parts &Plus Machine room, 2 bath home on almost an acre is there. Pnced to sell at Janet Roberts enve- business-siz- e -- good communication is an important, self-addresse- Lube 5 Automatic Transmission Service Engine Repair & Overhaul Front Ends & Alignments a. y State Inspections t |