OCR Text |
Show Must Be Polite. General Manager Underwood of the Baltimore and Ohio Railroad has issued is-sued the following general notice to station agents and trainmen: "Your especial attention Is directed to the treatment of patrons by employes of the company. Complaints have been made from various sources of discourtesy discour-tesy to freight and passenger, patrons on the part of our agents, or their representatives, at several of our stations, sta-tions, and also inattention of conductors conduct-ors and brakemen to properly care for the comfort of passengers. There should be no cause for such complaints. com-plaints. It is a part of your duty to see that our patrons ara treated at all times with politeness and courtesy, not only by yourself but by employes under un-der your charge. One of the valuable assets of a railroad company is uniform uni-form politeness and courtesy from all of Its employes to its patrons, and this capital must not be encroached upon. It is proper for you to understand under-stand that advancement does not depend de-pend wholly on your efficiency, but In other directions also, and will be measured in a great degree by the treatment accorded to patrons." |