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Show ‘The Salt Lake Tribune UTAH re Tuesday, December 30, 2003 Pauw Frauauron/The Salt Lake Tribune Stephanie Trujillo with two of her children, Alexander Walker, 15, and Michael Walker, 11, watch TV as they pass the time in the shelter at the Sorensen Center. When their home near 1200 West and 750 South lost power Friday, they moved into the Red Cross-sponsored shelter. <a Dozens of homesstill without power e@ Continued from Al into the fourth day of the ordeal, it was aggravating. “There’s nothing we can do,” Collette said. “We called Utah Power and the recording said press No.1 if you’re still out. And we pressed No. 1 and it said we weren't responding.” Gina Blake took her four children to her mother’s house after power went out to her Glendale home on Christmas Day. On Monday, she bought a $1,200 generator only to return home to find the lights back on. But she doesn’t trust the power anymore; the generator will stay. “We're gonna keep it,” she said. “Ite going to happen again,” A wood-burning stove kept Millcreek resident Chris Overman from the cold. He borrowed a generator from a friend Monday for what he hoped was his last night without power. “It’s just like camping,” he said. “There’s just no hot dogs, no stars.” Pat Shire trashed everything in her refrigerator and has been making canned soup with her gas stove. “It’s been hard,” she said. “I had to put my makeup on with a candle.” Shire says a dozen of her neighbors are having a tough time as well. “1 don’t think anyone is doing real well,” she said. “Tt’s just too cold.” And snowy. One of Utah’s heaviest snowstorms had piled improveits rapidly growing system. But the complaints still poured in Monday. The Utah Division of Public Utilities and the Public Service Commission reported they received several dozen calls from Utah Powercustomers. “We maywantto look toseeif any structural problems with Utah Power's system surfaced that may need to be corrected,” said Lrene Rees, director of the Utah Divisionof Public Utilities. Meanwhile, Salt Lake County Aging Services continued Monday to keep open the valley’s senior centers even the powerless Magna center so that elderly residents can get a daily hot meal. For those who don’t makeit to senior centers for lunch, workers for the county’s Meals on Wheels program are checking in on the 1,000 or so people it regularly serves. Salt Lake City Mayor Rocky Anderson advised residents Monday to prepare for more snow. He also urged those without powerto stay with friends or family, or go to an emergency Red Cross shelter at the Sorensen Multi-Cultural Center (855 W. California Avenue). The Sorensen has been open since Friday night, whenjust six people showed. Eighty people stayed there Saturday night and 41 on Sunday night. Others have come for meals and returned to their homes. Susan Sheehan, chief executive officer of the Greater Salt Lake area chapter of the American Red Cross, suggested residents check on their neighbors so that people without power will know there are resources. “The buddy system is the thing thatis going to help us the most,” shesaid. Luan HoGsrin/ The Salt Lake Tribune Whereto call UTA bus riders wait out the fierce winds at 300 West and North Temple on Monday.High winds, icy roads and snow kept people along the Wasatch Front busy fighting to stay unencumbered by the weather. @ American Red Cross: 323-7000 @ Salt Lake City Urban Forestry Office (for downed trees): 972-7814 @ Salt Lake City Public Services (to report garbage collection or snow removal emergencies): 535-6955 e@ Salt Lake County Aging Services: 468-2480 day full ofactivities to keep from having to return to their cold East Millcreek home. “We're going to a matinee and then we’re going to the Jazz game. We can’t County Mayor Nancy Workman plansto call an emergency- Sheehan says that while the storm registered at the same level as Salt Lake City’s 1999 tornado, she has not yet calculated the cost for running the shelter and providing hotel rooms for the morefrail residents. “We need people’s support here,” Sheehan said. “We’ve spent a ton of money. 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PERHAPS WE CAN HELP 1th Hand To Stap A Trand Volunteers betweenthe agesof 18 and 75, who are motivated to stop smoking and have never used Zyban or Wellbutrin, may qualify to participate in a research study involving an investigational medication. www.trane.com WHISPER Black, White, Bone, Nag & Brown ubuck Participants in this year-long study also receive counseling, study-related medical exams, and lab workfree of charge. at Solitude, 7 inches in Heber, 4 Sizes 4-12 Slim to wide/wide Store Hours: 10-6 Mon-Sat. Closed Sunday COMFORT SHOES of the monster dumps we just saw,” said Brian McInerney, hydrologist for the National Weather Service’s Salt Lake City office. “But you will still have to SA352-8568 SANDY (Conveniently located at corner of 90th So. & State St.) COOLING & HEATING,INC. 532-4526 improving the air you breathe... Salt Lake County 523-ASAP(2727) Utah County 812-COOL(2665) 9:00 am-4:00 pm - Mondaythru Friday Lb | Promise Intermountain Clinical Research 150 S. 1000 E., Salt Lake City : inches in Layton and 2’ inches at Salt Lake City International, according to the National Weather Service, “The storms are going to come ina more orderly fashion instead story. Councilman Steve Harmsen wants a statute that would force Utah Powerto notify the county when a home or a group of homes have been without electricity for more than 24 hours. The county could then send emergency personnel to check on those residents, Harmsen said. For now, Sue Burdett kept her family busy with an entire snow along the Wasatch Front over the weekend. Salt Lake City’s Avenues saw nearly feet, Salt Lake City International Airport recorded 19.4 inches. Sandy had 22 inches, Bountiful had 30 inches and Centerville ap proached 28 inches. Monday’s snow storm dumped an additional 11 inches it’s 37 degrees.” tburr@sltrib.com Tribune reporters Brooke Adams, Lori Buttars, Matt Canham, Heather May, Steve Oberbeck and Rebecca Walsh contributed to this shovel.” Utah Power said there had See ya later, refrigerator been about 1 million power interruptions along the Wasatch Front, ranging from a few seconds to more than four days, that left as many as 70,000 homes and businesses withoutelectricity at Wepick up your oldfridge. And you pick up 40 bucks. the outage’s peak. Judi Johansen, president and chief execu- tive officer of Pacificorp — Utah Power’s parent company — flew in Mondayto assuage customers’ concerns. Chancesare, that old refrigerator or freezer in your “Mother Nature will continue to do what Mother Nature does,” Johansen said. “And in this case, it has been to drop lot of wet, garage or basement is running up your utility bill heavy snow.” as newer ones. But there’s an easy solution. You can The company’s policy is to “focus on density,” Johansen pick up $40in cold cash just by recycling your That's because they can use three times as muchenergy older appliance with Utah Power. We'll even pick said. Areas with the largest out- ages are addressed first. She noted that many of those still Without power are either isolated or in smaller clusters of Customers “where the work tends to be more tedious.” Officials blamed a glitch in the company’s information center for the delay in restoring it up for free. Now you can do something good for yourself, good for the environment and lower your energy bills, too. Do the bright thing. For more information or to schedule a pickup, call toll-free 1-866-899-5539 or visit www.utahpower.net. bower to some customers whose Complaints were “lost” in the @ UTAH POWER Process. But “there were no major problems with the infrastructure,” said Matthew Wright, a Utah Power executive Vice president. Wright said the crisis could have been “catastrophic” if the company had not spent $200 mil- lion in the past two years to ! Making it happen. Utah Power tracted with {ACK |