| Show A MODEL postoffice POST OFFICE postmaster benton of this city recently received the subjoined sub joined letter from postmaster general Wanamake kera vs private secretary d ab be good enough to write me at your earliest convenience a statement clear complete and detailed and not too modest of your suco successes esses since you have been postmaster master what have you done tou what have been the beneficial bene ficia effects of your our having done it and what does your baving having done it suggest my idea Is to gi give ve others the advantage as an much as PC possible of your originality and enterprise MARSHALL CUSHING vie the above request called forth the following response from mr benton on being officially advised of my appointment point ment as postmaster at this city I 1 invited the employed emp loyes of the postoffice post office with my worthy assistant to ny amy home for the purpose of discussing the workings of the office how the same could be improved and the public given number one service ner vice after three of these meetings and giving i v tt the employed emp loyes to understand that they were prominent factors in the situation and that I 1 bad kneir best beat interests at heart we started together july 1 1891 to make a model office my first step was to appoint a head to each department give him entire charge and hold him personally responsible for anything that went wrong 2 I 1 would not allow the head bead thus appointed to be discourteous or curse the men under them but to the contrary encouraged them to always be cheerful pleasant and do their share of the work in fact lead them rhe thus imposed in my men gave them new zeal and they found foun their work more a pleasure than a burden my next move was to get into new quarters and I 1 urged the department to make the selection of sites so that the 1 now new office could be completed by winter I 1 mr dooly the owner of the building and fixtures kindly gave me the drawing 1 and selecting of the plans and materials 1 an and d without flattery to myself I 1 think f have one of the best beat constructed pl planned anneo lighted and most convenient offices to in the united states sates the lock boxes in the old office num bared my new office contains 1600 instead of one carriers window I 1 havo have six in my new office the prices of boxes in the old s were 2 for large and for small per qua quarter arter or 8 and 6 per year regardless ol of my own financial wel fare I 1 have had a reduction lon caused in 4 box rents of the new office commencing july 1 1891 to 4 per year for large boxes and 2 per per year for small boxes my carriers force has been increased 41 1 by four new carriers my district being s enlarged both nonh south east and west went S number of new boxes put up fifteen my clerical force has been increased J four men my revenue for the 11 year tiding ending march 0 exceeded the he previous by yearby year and my if avenue evenue for the quarter ending june 30 1891 exceeded the quarter for 1890 1200 it has always been my aim to solicit f complaints and so rectify them in my meeting business men I 1 always 1 51 ask aak them if they are gerfe perfectly atly sat satisfied isAid 40 with the service if not I 1 am open en to suggestions the reply anvari variably i could not better it we 0 are having the k best beat service given us na for twenty years if necessary we can relieve any man in the office and have the work go along smoothly if every postmaster would take a personal interest in his men treat them as a hits his equal give them words of cheer and encouragement have good order and discipline give them all to understand it they cannal perform their work cheerfully and without grumbling and shirking you will find men to take their alaf places es I 1 will wager any amount that the postal service of this country cannot be excelled A postmaster should have a nice advertising ver case showing all styles of envelopes ve lopes circulars stam stamps S etc with prices thereon thi this s would be or of gre great help and swell the revenues I 1 made an application for one but have no reply to same my mv office is like my men cheer cheerful tul and alighi light and all of my men imen are arious honest and tem temperate ewe men n I 1 OIW claim in for my office that it cannot be excelled in an anything athing your personal operation cooperation co with me also your kind words have very much encouraged me in my new field of labor and I 1 desire to express to you mv sincere thanks for the same recapitulation what have you done I 1 have secured the best office in the west have reorganized organized re this office and am now giving the best beat of service have enlarged the carriers districts have additional carriers carriere thereby giving great satisfaction to the people what caused you to do it A per personal Ronal desire to make a success for InVa myself elf and bring credit upon this sa M ministration ini how did you do it by hard bard earnest work and close application to business what have been the beneficial effects of your having done it service few complaints respect of the public peri personal Ronal satisfaction and 0 th knowledge p wh that the public are con awed that hon john to have a model department very respectfully respect tully IRVING A BENTON P M |
