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Show Pane HILL TOP TIMES 3 June 1. I!7; Introducing- the - wmmmmmm whehyc ' How many times have you come away from a discussion with your financial institution without a reasonable explanation or the feeling that your problem wasn't solved adequately? Or, how many times have you been completely stumped with a problem or question and frankly didn't have the vaguest idea of who to call ... or even what department to call? At Prudential Federal Savings we know this happens. We think our staff is both knowledgeable and professional. But, we also know we're not perfect. Once in a while, despite our best intentions, a customer's problem isn't handled properly, and when this happens, we feel a customer deserves someone special to assist them in answering their question or solving their unique problem. Now there's someone special when you call the P.F.S. Hotline: 486-432- 1 (Collect) When you call the special hotline number collect, you'll find something new. On the other end of the line will be one of our new Presidential Assistants, a trained representative, who in most cases, can give you an immediate answer. And if they can't, they'll find out the answer and get back to you with a reply. Because these Assistants are, in fact, an extension of the President's Office, they have direct access to every department and every officer in the Company. Our Presidential Assistants get priority action. The Presidential Assistants, in addition to all of our other qualified staff members, are a team whose primary responsibility is to our customers. The Presidential Assistant's job is to answer special questions and solve unique problems and to do it quickly and efficiently. The P.F.S. Hotline, part of our personalized financial service... the shape of things to come at P.F.S. Personalized Financial Service Prudential Federal Savanngs 75 North Fort Ianr. Layton, Utah 840 11 Phonp: NOW OVKU $500,000,000 STRONG. 376-121- 5 i |