| Show New Students Greeted By Smiling Faces Maj-Len Maj Anderson Contributor Three Thee blond grandmothers grandmothers' who work work in the college colleg centers center's courtesy courtesy courtesy cour cour- tesy booth at the Redwood campus mother any student who appears lost or frightened Some stud students are deeply affected affected affected af af- af- af by the caring received receive l and keep for years Babies are often brought for showing off We are the first ones on campus campus campus cam cam- pus many students talk to so it itis is no wonder a feeling of caring and trust rust develops DeAnne Payne said They can answer where when and how just about every time But r Margaret Clayton Bonnie Malmrose and De Anne Payne say they refer the why questions to oth oth- ers They work so close together that sometimes they even answer to each others other's names In the the beginning the frightened students dont don't really look at the person in the booth they just remember remember remember re re- re- re member blond older woman Our names dont don't really matter just so the student finds their way Payne said Malmrose and Clayton echoed the same sentiments sentiments' The reason they mother students who cometo cometo come to them for help is that between Payne Clayton and Malmrose they have 23 children and 40 dren We are good at our jobs because because because be be- cause we learned to say the same thing over and over with our large families Payne said bartenders We are like People come and tell their problems There is great satisfaction in seeing someone go away smiling when that person came in all wrapped up 10 in worry This is a fun job There is always always al always al- al ways something going on behind us Payne said pointing at the adjacent adjacent ad ad- jacent sunken lounge We enjoy meeting special speakers and performers beca because se of our location we sometimes get getto getto getto to visit in length with them hem The Russian man who spoke at the convocation convocation convocation con con- vocation was particularly in interest interest- erest- erest iner ing O. O Payne also said she and her coworkers coworkers coworkers co- co workers learn a lot from international international students It broadens our horizons to hear them tell of the their backgrounds in different parts of the world One experience involving ving a foreign foreign foreign for for- eign student at the courtesy desk makes wakes Malmrose smile but the incident incident incident in in- was not fun for the student In this incident the student speaking his native language asked for something The workers were trying to figure figur out what was needed but the th young man knew only omy a few English words Typically a crowd of people soon assembled trying to help as the student became visibly more and more uncomfortable Finally a girl came by with a dictionary to translate She solved the The young man was asking for the restroom u Usually pur our pur ex experiences with 1 the student are positive Malrose Malrose said Many are so happy when they come by our booth to visit that they lift our our spirits for hours I am always happy here Malmrose's background as a professional professional professional pro pro- softball player with the Salt Lake City Shamrocks in the helps elps her identify with sports ori students She keeps up on several several several sev sev- eral of the student student athletes athletes and they frequently y stop by for a word or two From the courtesy desk music r. r vr r i c r r i I I t j jf f v F j z it i 1 t- t f J. J L f J C HJo i- i JOi i JO I Horizon Photo Photo Ed d ye Ute DeAnne Payne Margaret Clayton and Bonnie Malmrose greet students at front desk can be piped through parts parts' of the college center but Payne and Malmrose tell of another kind of music inside the booth This is provided provided pro pro- vided by Clayton She has a song for any word you might say and she s e sure sur uses them She cheers people up with her songs Malmrose Malmros said while Payne The woman at the booth not only dispense advise they sometimes sometimes sometimes some some- some some- times receive it Some students have tried to help Clayton stop her fingernail-biting fingernail habit I have lost self-esteem self over overt this t is s she said t her he lifelong lo g. g habit But the students who are are re trying trying trying try try- ing to break their own habits can identify with her She speaks with authority when she warns against establishing undesired undesired undesired un- un desired habits Stretching her hands with her now shapely nails she encourages others including students students- to take the challenge to quit a bad habit The three ladies can be seen in a anew anew anew new light these mornings and early afternoons in the courtesy booth They have move moved the furniture around and eliminated the gl glass ss sound barrier which used to separate the phone operator from the desk The effe effect t is a lighter and roomier space Clayton said she had a traumatic traumatic traumatic matic time with the cash register when she first st started work at the courtesy desk The cash drawer would come out and punch her in inthe inthe inthe the stomach every time making her jump Now there is room to step back The courtesy desk workers workers' provide a variety of services besides be- be si sides ans' ans answering r g ques ions f m faculty staff and students They cash personal checks up to 5 Transcripts graduation applications applications applications parking permit stickers shop cards testing from the testing center center center cen cen- ter and shots from the health center center center cen cen- ter can be paid for at the courtesy desk They also approve and stamp all posters hanging on campus bulletin bulletin bulletin bul bul- bul- bul letin boards checking them for clarity and for how long they need to be displayed Discount tickets to movies some Delta Center activities passes quarterly class schedules and college catalogues can be purchased at the courtesy desk Lost and found items are temporally temporally temporally tem tem- stored at the court courtesy sy desk Some of these items item make Payne wonder How do people lose strong strong- prescription glasses and not ever ever yer come looking 0 for them Payne remembers a man asking asking ask ask- c as ing for an unusual item he lost his f false lse teeth He had sneezed in a darkened hall on the way to class and could not find them He was late for class so he went went to class without them After class he still could and looking looking looking look- look not find his teeth went ing for them at the courtesy desk Clayton la laughed when she r reS re- re jc inc incident thi this his r one S involving an older woman The woman came to the courtesy courtesy courtesy cour cour- tesy desk for information But she only asked Mark Woodruff who was working the desk at the time if she could have an cation He asked politely if she wanted to be matriculated Young Man huffed the lady She gave Woodruff Woodruff Woodruff Wood Wood- ruff a withering look and stormed out the door never to be seen again by the puzzled Woodruff Woodruff Woodruff Wood Wood- ruff or anyone else On reflecting back at their reasons for working at Malmrose's expressed love for forthe forthe forthe the students shared by Payne and Clayton oJ I have seen students change from carrying a chip on their shoulder to open and smiling individuals It is immensely immensely- rewarding said |
