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Show ? - i ' L, I -1- A A v "A :A-V: ''(' i i v j ' t '. s. 1 1, i U' l ' 1 '! f N I , ! ' r ' ' 1 j OFFICERSS of the volunteer Auxiliary at the American Fork Hospital are: Electa Smith treasurer-Marine treasurer-Marine Greenwood, secretary; Greta Miller, president; Blanche Cook president-elect treds,ller- Volunteer Auxiliary ! installs new officers j Greta Miller, Lehi, ' wjU be installed as president of the Volunteer Auxiliary at the American Fork Hospital at installation ceremonies held during the Auxiliarys' annual Christmas party on Wednesday of last week. Blance Cook, American Fork, is the new president-elect; and Maxine Greenwood, secretary. Electa Smith, Am. Fork, was retained as treasurer of the group. Mrs. Smith has held this position for the past 11 years. The oath of office was given to the new officers by Mark J. Howard, American Fork Hospital administrator. Carma Colledge, Lehi, is out-going president of the organization. She was presented with a gift in appreciation for the service she has given during the past year. Mrs. Colledge thanks all the volunteers for the help given her during her term of office, both as president and as president-elect. "I couldn't have done it alone," she said. Mr. Howard said the hospital "couldn't survive" without the Auxiliary. He said in the business world, the companys that survive are those who take care of their customers. "When a patient is in the hospital, he or she is the same as a customer and the extra service we give them is going to be appreciated." Mr. Howard called the Volunteers "Ambassadors "Am-bassadors of Love," and said they give something to the patients that "no paid staff member" is able to give." "A lot of time the patients will talk to the Volunteers and tell them what is bothering them when they won't talk to nurses or other personnel members," he said. Mr. Howard told of the hospitals' "Very Important Patient" (VIP) program where one of the administrative ad-ministrative staff is on call all the time day or night to talk with patients who are concerned con-cerned or troubled about anything from their care to other problems. "They (the administrative ad-ministrative staff) is on call to talk with the patient and try and help them out regardless of the time - whether it is Sunday night or 3 o'clock in the morning, because we- want to provide quality care." "When a person comes to the hospital, they are scared because they don't know what goes on in the hospital. A lot of people don't know what the medical terminology means, or what we mean when we use the names of new equipment, and they are scared. Our job - and you can help us with this - is to explain, to let them know what goes on here and what the procedures are. You help us a lot with this," the Administrator said. He said while people are concerned with the cost of hospitalization, a recent survey shows American Fork Hospital to have the lowest cost of any hospital along the Wasatch Front. Mr. Howard said the hospital is continuing to progress, to add new procedures and new specialties. He said $360,000 has been alloted them by their parent organization to build a same-care surgery unit shortly after the first of the year; and a new pathologist and an oral surgeon will be joining the staff next year. The hospital has the second highest occupancy oc-cupancy of hospital's along the Wasatch Front, and by 1985 is scheduled to be a 150 bed hospital. "When I think of how much progress there has been in the medical field in the last five years, and think of what could happen in the next 10 years, it gets scary," he said. Shirlyene Phillips, an employ e-e of the hospital, sang Christmas Christ-mas songs, getting the volunteers to join in on several of them. Georgia Massey was her accompanist. Mayor Malcolm H. Beck expressed his appreciation to the volunteers, saying although they may change their name from the well-known Pink Ladies, they will always be Pink Ladies to him . He thanked them for their concern when his mother-in-law has been in the hospital over the past 10 months and said she thought a lot of them and the service they gave. She passed away last week. |
