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Show NO MONDAY CLAIMS CITY .FIRM'S UNfQUE. VAY OP (SETTLING DIFFICULTY. ' Customer's Convivial Habits Made It Necessary to Ignore "Kicks" Resulting Re-sulting from Effects of His Week-End "Jags." Tho claim department of a big Now York hardware concern had long been troubled with kicks and demauds for refunds from nn otherwlso good customer cus-tomer out of town. Tho customor had been buying from them right along, but about onco a week he complained com-plained bitterly by mall about something; some-thing; ono shipment did not tally out aa billed, another was received with broken pnrts, nnd bo on. Tho hnrdwaro concern looked Into his claims and settled them promptly. Thoy always gavo him tho benefit of tho doubt, for it is part of their policy pol-icy to keep their customers happy. But thoy got moro claims, proportionately, proportion-ately, from thin man thnn from nny of their other customers. Ono of tho vIco-presIdcntB of tho concern n sort of gencrnl utility mnn, who concerned himself with no particular department, depart-ment, but whoso activities touched nil of them heard about this chronic kicker nnd clnlmor of refunds. So ho wrote confidentially to a friend in tho city whoro their complaining customor cus-tomor lived to send him a dotnlled report re-port on this merchnnt, both ns to his business standing and aa to his personal per-sonal characteristics. In duo tirao tho report came back. Tho merchant waa a man of honor, probity nnd wenlth. Ho had a fat bank account and a nice family. Ho waa respoctcd and liked by ovorybody. But ho had ono weakness weak-ness which was hardly considered a weakness In tho community whoro ho lived. Evory Saturday night, after tho weok'a work waa dono, ho waa accua-tomed accua-tomed to got qulto thoroughly drunk In a gentlemanly way. Tho vice-president rend tho report carefully. Then ho sent for tho fllo of loiters of complaint thnt had been received from tho out-of-town merchant. mer-chant. He did not rend them, but lookod at their dates nnd compared thom with tho calendar. Every ono wnB dnted Monday morning, and tho dating Btnmp which marked tho hour that they wcro received showed that each must hnvo been mailed by nn onrly train on thnt dny. Tho vico-prosidont thereupon Binllod nnd dictntcd n Iotter to this merchant. mer-chant. Ho told him that it was tho practlco of tho houao to treat tfiolr uaUmotUv with - nvoryv,aonatdorptlon. and thnt thoy particularly doslred to show their moat distinguished esteem es-teem "to him who had boon nn old nnd valued client," but thnt thoy were going to do ond thing In his enso which wns unique. From thnt dny forth thoy would pay no attention to any claim received from him if. that claim waa mndo on Mondny. Any clnlm, howovor, thnt ho might Bond in on Friday would bo paid Immediately and without question. Tho big hard-waro hard-waro merchant never had another complaint from that morchant from that dny to this, nnd ho Is n blggor customor than over. |