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Show Customer Service LOGAN BLACKBOARD VISTA Thinking About Tuition Reimbursement? OutThinking. OutDoing. Build your future with Convergys, named one of America's Most Admired Companies for 6 years in a row. Now Hiring Customer Service Representatives Join Convergys - the global leader in customer care, human resources and billing services today! At Convergys We Offer: • Work From Home Opportunities Available • Competitive Wages • Shift Differential - Up to $2.00 Per Hour Extra on Weekends • Tuition Reimbursement (Up to $3500 Per Year) • Student Friendly Shifts • Benefits for Both Full & Part-Time Employees (Medical/Dental/Vision Insurance, 401(K) & more!) Walk-Ins Welcome Job Fair! Tuesday. April 3rd 12Noon - 6:00PM 1525 N 600 E. No. Logan Or apply on-line today! wwwxonvergys.com 435-750-1414 try to come up with a design standard that really makes it easy for students to find stuff and easy for faculty to update their courses from semester to semester," Reeve said. The new version may be hard to adjust to, but some of that is from downloads required for the program such as Adobe Acrobat Reeder, Java technology and Flash technology. "As all new software comes out, it also requires different settings, and Blackboard takes advantage of Java technology. It requires that students have updated browsers, and popup blockers turned off, and certain settings like that so that it can operate and do the things that it does," Reeve said. Flash technology on some WebCT pages can be a problem for students if their computers are not updated. "Some ^^^_^_^_i^_^^^^^— people were really frustrated because their 7 computers Cdff)mehts i were older "At this point, I would never do and they couldn't get another class with this" the Flash to Carol Reese, student open," Jones said about students in her class. "I think it would be better if you didn't need all of those extra downloads," she added. One problem for her class was trying to find posts on the discussion page. The issue was the page only showed 10 discussions per page. "At this point I would never do another class with this," said Carol Reese, a student in the Library Media Administration Endorsement Program. Reese said she thinks she had trouble using the new WebCT at home because her computer is about 20 years old. She said she would log on to the site and then go to click on her class, and nothing would show on the screen. To fix problems, students should go to the "check browser" link that is built into the Blackboard Vista Web page to make sure their settings can handle the new technology, Reeve said. "It can be frustrating when it's just one student out of a thousand," Reeve said. To make the change to Blackboard Vista, the Information Technology Service Desk can help with the program and username and password problems. "I figured it out, but I use computers a lot and so I'm more familiar with things like that. But I know that there were people in our class that could have used more training on it," Jones said. ~ranaebang@cc.usu.edu Speak Up Looking for a career with a fun, exciting work environment? Help DirecTV customers with billing issues, equipment installation & programming questions. If you have excellent customer service and basic computer skills, we look forward to talking to you! • Free DirecTV System With Premium Programming ($120/Month Value) From page 1 From page 7 smatThinking! CONVERGYS Outthinking Outdoing ; W/f/O/V WE ARE LOOKING FOR LEADERS! • GOLDWATER I perform my own research and the fact that I get to work with incredibly intelligent people like Dr. Watson pays on tenfold in the end," Mahoney said. To honor the students and their achievements, they were surprised in one of their classes with balloons and a gift, Fox said. "We like to make a public presentation of it to celebrate them and to publicize the scholarship," Fox said. The students were given "The Discoverers" by Alan Lightman signed by USU President Stan Albrecht. Fox said she and all those who have worked with the students delivered the surprise to them. "We invite whomever we can to make it a true celebration," she said. "It is probably the best day of the year." Mahoney said he was surprised and embarrassed when he received the gifts during a class. "It was very embarrassing actually. They made me stand in front of everybody and hold balloons like a little kid. However, it was nice to be recognized for my accomplishments. Despite the embarrassing balloons, it was very, very kind of Dr. Fox and the honors department to do that for us," he said. More than 10 students at USU applied for the scholarship. However, only four students from each academic institution can submit applications. A selection committee chose the four students that would be the most competitive. Those on the committee were Fox, Lisa Berreau, associate dean of science, and David Peak, a professor of physics. Mahoney said the application process was fairly simple with the exception of being one of the four chosen to submit an application to the foundation. "To be honest, making it through the first cut was a miracle - there are some pretty incredible undergraduate researchers here on campus," he said. Fox said there were 317 Goldwater Scholars chosen from around the nation this year. -ariek(5)cc.usu.edu H A R V A R D B U S I N E S S S C H O O L D E V E L O P I N G AS A L E A D E R QG DO m WHAT WE OFFER IS Training from the best in the industry including training from the Harvard School of Business APX Alarm has teamed up with the Harvard Business School to provide you with one of ! the most recognized leadership development programs in the country. 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