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Show 1C I Sill Bake Irihum. In Januan Thursday, J i. I'lbb CM Acquires Don 7 Hide Bad News Majority of Loins Slock From the Workers Kdwa.'d Miller Bv Gerald Graham Knight Kidder Ncuspapeis I don I think ic should tell them about the possible layoff ju-- t vet.'' advised the general manage! in a rnidsieil ni gani.ation "It a ill just cause protdenis if we tell them now " "Well. I think we should tell them immediately." comilcied another manager "It will cause problems it we don't tell them now These managers had made a decision to downsje their operations. and they were debating about how to deliver this "bad news," Moth managers were eorrif when (lies "aid It wall cause problems " There aie times in the life of any organization when managers have bad news for their employers As a manager lecenlly commented to me. "We are 9U percent sur e we wall have to close one of our retail outlets within the next few months " Another commented. 'T've got some bad news for one of my subordinates, but I'm holding off for a couple of weeks because I want him to stay motivated until lie finishes the project he is on " Arguments for withholding bad news Many managers, perhaps hoping for a miracle home un" in the bottom of the ninth inning, informaseem to wait to the very last minute to deliver tion to their people A manager in Detroit sai "We know we will have to trove some rig to tell them now. If we people in a few month but we are 'mi do. some of our good people will (put . there will be a lot ul " M By ' bad-new- s l rumors "I ve got to have good pel lormunce out of our people." explained l! U I! them about the changes, Mure nrmagei will and around si' just they grumble won't get any work out of them." From a plant manager 'Our people heard about a layoff once. They stole a hd of equipment and damaged some things. You can be sure we'll keep the information from getting out next time " Other arguments lor withholding un 'iide. "We are not 00 percent sure we'll have to make ihc change" We don't want our competitors to find out." Arguments for communicating bad news A major argument for communicating bad news quickly is that rumors arc very likely to gel out. When employees hear unsettling information from the grapevine, they tend to distrust management. Typically, organizations gain more commitment from their people when they are openly honest about what is going on. As an employee commented. "We don't have to worry what is going to happen next around here. Management is very good about letting us in on things." Of course, negative news does not affect directly everyone in the organization, but everyone looks to see how the firm handles sensitive information An organization with several retail outlets had one with severely declining profits. Everyone knew the store was in trouble. When management made the decision to ( lose, they told everyone in the organization. The people in the store to be closed were appreciative that they were told so far in advance. But the most appreciative people were the other store managers because, as one said, "I know that if mv store gets into trouble, the company will deal fairly with me." In fact, progressive managers do not allow problems to creep up on their people. When the numbers turned down in a refining plant of a large company, top management visited the plant. Management shared all of the numbers with their employees and told them what they needed to do during the next 12 months to keep the plant operating Two years later, the plant is thriving. A good principle to follow in communicating bad news is: Tell as much as you can to as many as you can as quickly as you can. a departmi 1 Managcm en t Quiz . - Instructions: Head the brief example below and rank the fives through 4, with being your first choice. 1 alterna-- ' A 1110 SS (ieneial Muiors DKTKolT p ; e coking to image said Wednesday il hail and knuw-liowacquired majority niteiot in Tutus, one ul the most levered names in automotive racing and engmeeiing it-- v . t.M said it paid about $20 million. share, lor $17 percent ol Dump Bolus 1'BC shares and that it intends to tmy the whole company at the same price 01 $1 fi2 a per-shar- e The biggest holdout Is Toyota Motor Coip. ol Japan, wfnrti owns 22 percent Telephone queries to Toyota's IS subsidiary in Torrance. Calif vveie not ('turned With about employees. Bethel, bill) Botus. founded in 1958 by the late Brand Prix racing legend Colin Chapman, is small. Its primary work is in engineering, although it does manufacture and market limited numbers of England-base- ears The price was puny by the standards of the world's largest automaker. which has annual revenue estimated at $ 00 billion. But industry analysts said CM could find the Botus name and talent invaluable in producing performance ears that lilt the company's image "Bolus has the kind ol talent that you can t grow overnight internally." said Arthur Davis, automotive industry analyst for Prescott. Ball & Tur-bvInc. in ( 'levcland "For CM. tins is petty cash But it couldn't hurt." said David ilealy. automotive industry analyst at Lambert Drexel Burnham Inc. in New York two years ago bid unsuccessfully for Jaguar, the British luxury carmaker. More recently, the company refused to deny reports that it was interested in Bavarian Motor Works AC of West Cermanv. Apparently, family controlled BMW wasn't for CBM sale. Chrysler Corp. is jointly developing luxury car with Maserati of Italy, of which Chrysler owns rnoie than 3 percent. And CBM this year will begin assembling in Detroit a luxury roadster called the Cadillac All.tnte. using bodies made in Italy by the coach maker Pininfarina. a high-price- 1 1 '. Interpretation. Although everyone would not agree, I believe that such information should be communicated as quickly as possible; thus, i he A; rankings would be: 15 Gerald Graham is H I. ('Union Distinguished Professor of Management at Wichita State University. He has written several management texthoohs and is a management consultant Fancy r.irc a great scar :n 1965 For a lot ol h u. k buyers, it felt as it good time, were coming back. Although the average price i rsc only 7 0 percent, ae cording to the Coin World Index, choice uncirculated coins lone of the (ugliest gradesi jumped 27 percent Coin World's Keith Zaner says that, right now. the market is taking a breather Nevertheless, attendance figures at auctions increase each month If inflation should show any signs of edging up again, sales of gold and silver coins could soar I'm talking tieie about collectors' coins, priced well above their precious-metals value. Pure investors are better off with garden-varietbullion coins, which sell at low markups and are a straightforward gamble on inflation. But if you're interested in rare coins as a hobby, and will take the time to learn about what makes them valuable, this is probably a good year to buy. FTxception; Never buy from an unknown salesman who reaches you by phone and romances you with the price possibilities in rare coins. Some call these sales methods "telemarketing." others call them "boiler-roohype" Father way, the business exploded last year, with hundreds of salesmen calling thousands of customers. selling hundreds of millions of dollars worth of coins. The trouble is, these coins are usually overpriced. When you buy by plume, you pay much more than you would at an ordinary coin shop (which already mark up coins by 20 percent to 30 percent). The boiler rooms get away with it because the buyer doesn't know the true value of the coins. He has probably never bought them before, so he doesn't know where to comparison-shoResult: He pays $BOOO for a $500 coin. If he tries to resell, lie'll conclude that coins are a lousy investment In recent years, many coins have been a lousy investment, even those bought through the tiealers whose wares arc fairly priced. Enthusiasts tell you that rare-coiprices rose a compounded 21 4 percent over the past 10 years, but that's essentially an imaginary number. It's based on a limited index of 30 I.S coins kept by Stack's Rare Coin Co. in New York in and is inflated by the huge run-uprice back in 1979-8Prices actually dropped like a stone in the early 1980s. with some coins losing 50 percent or more of their value. But by late 1984. many coins started moving up again Without doubt, last year's boiler-roobinge added bounce to the market. Even so. coin sales looked firm an especially good sign, in view of the fact that precious-metal- s prices went nowhere in 1985 and inflation stayed mu-tra- r p n "There is a need for everybody to have specialty cars for middle-income people." Davis said "IS sales of Kurnpean specialty cars " prove that Most Botus employees ate engineers and technicians. Team Botus. the Grand irix racing organization, long has been financially separate from the car company and wasn't involved in the transaction Chapman generally was regarded as an engineering genius and second only to Hnzo Ferrari as the major figure of modern Grand Prix racing Among Chapman ideas that changed racing - and were quickly were the monocoque and copied the ground-effect- s car. The former is rat e car with an integrated body, engine and frame, and the latter employs skirts that suck the car to the track and allow greater speeds. Chapman also was credited with the development of many young drivers. including Mario Andretti. Emerson Fittipaldi and the late Jim Clark He designed the first foreign cur to win the Indianapolis 500 in modern times, with Clark aboard in 1965 At the moment, he's advising buyers to stay away from the traditional investors' coins: small gold coins, in denominations of $5. $2.50 and $1; and silver dollars, especially the Morgan and Peace dollars. The prices of some have run up by as much as 300 percent, largely through the efforts of the telemarketers There has also been a lot of buying in "type" coins. These are sold to in- t)ne of the nation's top shopping Melvin Simon and Associates, has announced its intention to purchase Trolley Square Mortgage currently holds a note on Trolley Square. part ol the sale, Melvin Simon BH $ ri As i and Associalcs wants to assume the $16 5 million note, Mr. Simon said, and lias asked the savings and loan As a substitute for rarity, investors have been insisting on coins of the highest quality That's either one of a tor col proof set. minted expres-llet tors, or a regular coin that was never Circulated Matty dealers think that these choice, common-datty pe coins have run ahead of themselves in trice again because of hulk sales The same type of coin from a year when lew were minted costs only a little hit more and may tie a better investment today Merena said that circulaled-tpe coins also represent a coins rarely good value. Bower-grad- high-qualit- y lower-qualit- Mil It iters Group -- 42 Inlmnoiiiit.iiii Power Veiiex SiiiiK Konoiiui Bond-- . 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I Jelti 'ey Simon, vice president velopment lor tin' Indianapolis, company, said contracts with the owners of Trolley Square have been signed but details ol the financing still have to be worked out before the sale can close Mr Simon said he hopes the sale w ill dose within the next two months Wi "I IIOl Dl It" Id I y .Vushinutoii Post 198 e - for several concessions, including a reduction of the interest rati on the note. pre-180- ity value high-qualit- y Indiana Company Draws Up Plans lo Buy Trolley Square (enter developers. .in! w low Raymond Merena. presidt nt of Bowers & Merena in Wolfeboro. N IB. told my associate. Virginia Wilson, that the coin market runs in cycles ot five or six years, which means that its due for an upswing. have the potential for price apprecu lion that you see at the top of the quality scale But they're an aflord able way to start a hobby collection Ills recommendations: Type coins graded very good to very fine from the period in America, fine to extremely fine in the first part ul the 19th century, extremely fine to almost uncirculated in the late 19th century, anil the closest you can get 60 10 to top quality (graded mint-stat65 in the 2mh century. He also likes gold coins in $2 50, $5 and $10 denominations. irom the period 1795 to 1813 They range m price from $2,000 up. depending on condition. This raises an important point , bout coin investingDuality counts A rare nun can bring $15,000 or $15u, depending on what shape it's in. A novice investor who pays a coin will price for a probably never gel his money back one id each ty pc. mi ailing a good example id eat h design minted do hold down costs. you w Mild usually buy type coins ol "coin-iiioidate." which means Iruin a year when large numbers 01 coins were minted So they don't have much rarhu " w p 1 5 retail outlets decided to close one of its An organization with H outlets within three months. During a debate on what they should do - With this information, the follwing alternatives emerged: A. For now. tell only the store manager in the store to be closed Inform others two weeks before the closing.. B Tell all store managers now. Inform others two weeks before the 'closing C. Tell all managers and all employees now I) Wait until two weeks before the closing to tell anyone. Investing in Karo Coins Makes Sense If Yon Pul Money on the Best Buy NEW YuBK ,P Cuip. Mk;hI Ntmii rn i nt el deI nil ii m f Iuhit o l;i i ti ll il.Mlk. ' STORE FOR RENT Sell it for 7219 South 700 East Store Plus Offices or Store or Six Offices 2500 Sq Ft lots of Parking cash. , Wallace Wright Jr., one of the of T rolley Square, said the fIndianapolis firm is working on BH Mort inancing the purchase with Calilor-uja'gage Corp. a subsidiary Ol Beverly Hills Savings Entire Unit SWX1 Now $700 Md R'hIik Call S r 486-811- 9 classified ad to find a cash buyer for the cameras or other photographic equipment no longer used at your house Use d low-cos- t NOIH o IHU.Ml.lts ol I. luli'nuouuluin Power I'mccr Supply Hcveimc HumU. )!!l Maturing n I , 2(1 $1,095 Compatible I . I e. Ilu.ll.-x-am- I e Ul:' "I lh, S ' ' ' ,.4l , I . .11 hi' .1 n, l in ll ,el,l,i p,,. me i,! S I, 1( Iu ",d, S', e .. 1. I, lfl, j , 21 nppleme,,e,l I'O, !' Hull ., ,1 10!. earn. I Gi H1 i lh 'em., l:,a '!!. nil "ept, if h il.is "I him t ii s "uppl' nlupl l and al ' . I " 1, -- S-r- ""1 dm "llere-- --1"1 lea, ai' mi. It le. i 2371000 , I 11 IBM-X- T Sri. s S0 Kl.B'i (.IS N u he liuldei- - ,, he In', u, Mini, mi l'u"er Si'ene Iuwet Sipple Ilnml-- . I0111 "erie- I! the I':; "erie- - I! Hi aid- -' leal urine 2' in, ul iheeuiqinU" il am. dial iheie h he, u ,lep,,-ile,- l " il II .lifinii al II "T. lm, till, III S', uilli, die pi le pa "111 III mee- - Ull "III. Il " Ill'll due "ll! piu nle mull,'' - "hull. needier "itll till ".'III die ee u die aim lime, hall lie Illll, III mid available In pae nn miiaiv B ' H ., t, pner ul I'C. ul die prim pa .uiiuunl ul die l'l,", ul.lhirlMn JU a- want-ad- s ; i ; Airi iuw M lir'lil PiiymT 1, .1 ,,k. 'iV ii Ml-- it 0 J YKAK WARRANTY! (I Mill l'i;n)l l""IV K MiT.I I r,lK(,uYKt()MllTi:iMM'. jlill I v( I.IMI Mmi d 4 :i Ml 1. S ) I I ( Ml I u.:, ;u. s.ii pi ' II x,,u I, . H ,( l I ft j ClAU'jlF ILD Bull atKrrtiirri milintr ihr Inc nl rr Pud Ol I HUB BKOOlU.g 91 SB 1 WANT - ADS 237-200- tT 0 T FtESULTS |