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Show She Suit LakeTribune reee BUSINESS SAVVY CONSUMER, D-5 MTECH CONNECTION, D-6 MIBUSINESS GLANCE, D-7 Page D-4 OCTOBER9, 1998 DILBERT, D-10 Labor Healthy In Utah Indicators Dow Industrials Unemploymentrate stays low andstable Utah's Top Performers ‘TRIBUN! The Bloomberg Utah Index measures the stock performance month in Septemberat3.4 percent. ‘Thestaie’s labor market“continues of the state's major publicly held companies its modest expansion with only a few relatively small disruptions,” Ken Jensen, Utah Department of Work- force Services chief economist, said EWA Friday. “Thus, the unemployment rate remainslow and stabie.” About 37,500 Utahns were unem- Stocks overcamea volatile start to the session Friday and closed sharply higher as investors shrugged off worries about earnings news expected next week | SLC-Ogden Area Ranked No. 2 for Small Businesses The Salt Lake City/Ogden area has been identified as the second-be: metropolitan areain the nation for small businesses by Dun & Bradstreet and Entrepreneur magazine. Photos by Paul Fraughton/The Salt Lake Tribune Peoplestroll down the sidewalk near the corner of 1500 South and 1500 East. The independentbusinessesthat form a com- mercialcenterat the corner were designated a Vest Pocket neighborhood on Friday by the Vest Pocket Coalition. Group Hails Pocket of Independence Dun & Bradstreet derivedthe list fromits credit and marketing file of businesses with fewer than 20 employees. Metropolitan areas were rankedby the percentage of businesses less than 5 years old, employee growth among small businesses,overall job growth and bankruptcy rates. Only West Palm Beach/ Boca Raton, Fla., ranked ahead ofSalt Lake City/Ogden. Otherareas in the top five are No. 3 Raleigh/Durham Chapel Hill, N.C.; No. 4 Atlanta, Ga; and No. 5 Orlando, F Separately, Bus Start-ups magazine, an Entrepreneur sisterpublication, ranked Salt Lake City/Ogden third onits list of best high-tech met ropolitan areas after Austin/San Mar. cos, Texas, and Colorado Springs, Colo. That list was derived using the per. centage of businesses less than 5 years old in combination withan in dex measuring the concentration of businesses with high-tech-related standard industrial classification codes. Manufacturing Gains Jobs Utah is one of three Western states still enjoyingslight growthin the number of manufacturing jobs, the Western Blue Chip Economic Forecast reports. charmto a neighborhood anda city. Starbucks hasa shopin thecluster. So, too, does Einstein Brothers Bagels. Both businesses help draw customers to the center. But neither has the That's one of the messagesof the Vest Pocket Business Coalition, formed in March to represent independent businesses. “Wecreate a sense of place Cactus andTropicals. The coalition announced Fridaythat all of the independent businesses in the commercial cluster form the Vest Pocket Business Coalition's first “Vest Pocket neighborhood.” The businesses include and ‘Trumpets, the Blue Cockatoo, The Dog Show Grooming and others. Neignborhood commercial centers tend to be incubators for small 1500 South are independently owned. racter of a privately Washington state all reported losses, with Washington recordingthe larg percent est loss of 4 Nationally, facturing job losses in the manu tor began last October There are now 250,000 fewer manu facturing jobs than last year, the Fore vast said man’s, a Salt Lake City chain of bagel shops, customers lined up in the morn- sure on the Federal Reserve and ing, said Betsy Burton of The King’s English. “There was a ommunity feeling when it wasBraackman'’s, * she said. That, too, is one of the messages of the Vest Pocket coalition. Chains have the same stores throughout the country, whether in Toledo or Tucson Chairman Alan Greenspan to raise interest rates at the next policy meet: ing in November. The report sent mixed signals to The Blue Cockatoo, a pottery andgift shop,is one of the independentbusinessesat the commercialhub on the comer of 1500 South and 1500 East. See INDEPENDENT, Page D-5 rising wages could mean inflation Was picking up momentum. The Dow Jones industrial average closed 112.71 points higher at 10,649.76 as investors turned their focus toward the positive earn. ings news expected next week. Voice technologyblurring line between phone, computer BY ANICK JESDANUN THE ASSOCIATED PRESS NEWYORK Voice mail on the internet? E-mail over the phone? The line separating phone and com puter continues to blur. Among the thousands of products and services fea: tured at the Internet World conference this week were ones that letcallers leave phone messages as e-mail attachments and others that allow subscribers to check e-mail from any phone. Voice is going to be the next wave of the Internet,” said Judy Radlinsky, a spokeswoman for General Magic, which offers both service: through its myTalk program Callers use a special number to leave greeting, and the mess ze pops an e-mail. Recipients can listen to m the computer or by One drawback: the needforsep ate numbers. Regular voice-mail st run by phone companies automatically transfer unanswered orbusycalls to the voice-mail system. With Internet-based services, callers must make sec call, or recipients must subscribe to a call-forwarding service from the phone company. Jfax and eFax, which also offer voice e-mail as well, also have services that translate faxes to e-mail “The idea is [a person is] a moving target,” said Josh Mailman, an eFax product demonstrator. can be found, capture “The easier you and get your information, the better.” Internet World, a five-day conference sponsored by publishers of /nternet World magazine, brings together In! net companies ranging from Microsoft See THE VOICE, Page D-5 | | Relaxed FCC ruleswill make putting cable online easier BY KALPANA SRINIVASAN THE ASSOCIATED PRESS WASHINGTON The government added flexibility Friday to its restric tions on the number of cable customers a single company can serve, hoping to hastentheroll-out of high-speedInternet count against a company toward this audiencelimit Those changeswill help cable compa nies who want to offer high-speed Inter. net access and local phone service, but who say they need to grow in orderto do so, the commission said. But the rules also will prevent cable companies from connections and a new generation of having too muchcontrol in their core business television programming. The Federal Communications Com: mission decision also gives AT&T more options for how to complete its proposed $58 billion purchase of MediaOne, a deal arrangements with each otherto pursue new competitive ventures, like local cable TV company and provider of high speed cable Internet services. could be a boon for competition." The FCC slightly loosened its 30 per cent cap limiting a company’s rules, telephoneservices to consumers. that would create the nation’s largest total cable households. The comm also more narrowly defined what inter ests from a limited partnership would If cable companies want to enter into phone service and high-speed Internet access, that's no threat to competition, said FCC Chairman Bill Kennard, “It The commissionvoted5-0 to adopt the with two commissioners dissent ingin part See CABLE, Page D-5 Salt Lake Neighborhood Housing Servicesis offering two programs to assist first-time home buye The “Own in Salt Lake é nt pro gram provides 8 $2,000 gra t for clos ng costs or down-paymen is available for t alt Lake keeps the home for 15 year is not repaid. The “Ist Time Home Buyer” pro gram provides 30-year, f ed-rate, low ast $1,00¢ interest loans and requi out-of-pocket from the buyer, It available for homes in designated neighborhood: To qualify for the programs, a household of four people r 1 $10,250 or les . A couple must earr $32,000 or less, 1 and an $28,150 or le indiv Direc Maria Garciaz estimates there ar 9,000 Utahfamilies who qualify f the program 1590. Salt Lake Neighborhood Housing can be reached at (801) 539 It also offers low-interest loan: for home-remodeling and employ ment programs for youth14 to 18 yearsold | Wall Street. There wasrelief over the declinein job growth but concern that The Net Is Still Expanding Possibilities in Communication a voice Housing Programs Offered Some economists viewed the weaker-than-expected job growth as a possible sign that the economy may be slowing and, thus, could reduce pres: tein Brothers was Brack- But the region is beginningto ex perience a slowdown inthe creation of newjobs, as six states logged a lower number of manufacturing posi tions in June, as compared toa year ago. And Utah’s gains have slowed. showing an increase of just 0.1 per cent between June 1998 and June 1999 Nevada posted the largest gain of 1.2 percent, and Arizona reported a 0.7 percent gain. Texas, California, Colorado, Oregon, New Mexico and Still, manyanalysts had expected companies to add 220,000 jobs last month. In August, employers added 103,000, somewhat less than the government previously estimated. “Hurricane Floyd huffed and puffed and biewa lot of jobs awayin Septem ber,” said KeyCorp economist Ken Mayland. Not all the businesses at 1500 East and wecre. ate the local color and the local character,” said Lorraine Miller, cochairwoman ofVest Pocket and owner of department estimated employers wouldhaveadded 50,000 jobs. “We are trying to make sure neighborhood commercial centers stayvital,” said Steven Rosenbergof Liberty Heights Fresh Reflecting the impact of the storm that raked the East Coast, businesses the growth in September's payroll jobs would have been small compared with brisk gains for much ofthe year. The to thecoalition. bookstore at 1500 South and 1500 East in Salt Lake City are a paradigm of how small businesses can add character and Hurricane Floyd played havoc with businesshiring. the Labor Departmentsaid. Even without the storm'seffects, businesses. And that’s why they matter The quaint cluster of shops and restaurants anchored by The King’s English first time in more thanthree years as cut payroll jobs in Septemberby 8,000, Businesses at 15th and 15th get coalition’s thumbs up nhe ranking appearsin Entrepre BYGUY BOULTON THE SALT LAKETRIBUNE ployed last month, 1,700 fewer than in September 1998, when thejobless rate was 3.7 percent. Nationwide, the unemployment rate also was unchangedin September, remaining at a 29-year low of4.2 percent, even thoughtotal jobsfell for the Canadian Company SendsAir Support To Utah Valley State College Pilot Program BY SUZANNE BATES SPECIAL TO THE TRIBUNE PROVO A Canadian aircraft manu facture ron Friday donated more than $1 millior in airplanes and other a equipment to Utah Valley State Collegs The gifts become part of a new four-year degree program that aimsto train pilots through flight schools nationwide Diamond Aircraft of London, Ontario, unveiled two t nining aircraft nd a pal f display aircr uft during a ceremony at UVSC’'s hangur at the Provo airport. The 1a Might simulator One of the display aircraft will sit in front of the techt logy building at UVSC The other is or a trailer and will be 8 to generate taken to interest in UVSC's aviation rogram. Under its ne lobal aviation degree the live while completing program, the school hopes to establish a partne with more than 500 private flight schools nationwide that would allow student take flight training near where hours on 4 26-gallon tank. course work on th Internet through UVSC So far, a flight school in San Diego ha: joined the pre ram. Diamond Vice President Err | Bader hopes flight schools participating inthe UVSC programwill take interest in the mall, Katana training planes donated to UVSC and buy the planes. The two-person aircraft powered by a 125-horsepower engine can fly for four See PLANES, Page D-5 Tiree! HM. Crandall Npect the Tritaune Flight instructor Jason Crain “pre-flights” a Katana trainer at Provo airport Friday. PTR inflation andturned their focus to positive n )AFF and WIRE SERVICES Utah’s unemployment rate was unchangedfor the fourth consecutive |