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Show 19 HiimpTi NomDr 2002 27 Air Force News In review Photo by Master Sgt. Keith Reed Gen. Richard Myers, Chairman of the Joint Chiefs of Staff, reviews the elite troops of the Czech military. Senior NATO officials met at the national command center here in conjunction with this week's 2002 NATO summit At the request of the Czech Republic, the United States is providing military aircraft to assist in air defense over Prague during the summit The United States is part of a larger NATO effort to provide security for the summit, an example of the Interoperability and security cooperation that exists between NATO allies. weapons are particularly nasty by Jim Garamone American Forces Press Service Three U.S. camps Afghanistan came under because white phosphorus continues to burn until it disappears. If service members are hit by pieces of white phosphorus, it could burn right down to the bone. The rockets started three fires in the camp that personnel quickly put out. in Tal- andor al Qaeda fire Nov. 24. There were no U.S. casualties in any of the inciiban dents. In the first incident, the U.S. outpost at Gardez came under 0 . A Terrorist sympathizers strike U.S. camps U.S. machinegun and rocket attack. The fire came from about 200 meters from the camp. U.S. close-ai- r personnel called on support and the quick reaction force. Thun- stand-b- y An Air Force derbolt dropped a A-1- personnel called for close-ai- r support, but before the 0 500-poun- d bomb on the suspected launch aircraft arrived the firing site. stopped. In the second incident, the camp at Lwara came under impacted at the U.S. base in Khowst. Two U.S. trucks impacted within the base confines. Nine of them carried white phosphorus. These indicate the situation in the country is still dangerous. In the third incident, a rocket rocket fire. Ten rockets were damaged. Contact center adds new online ment and more AIR FORCE PERSONNEL CENTER help with personnel ple can now get real-timPeo- issues online, from anywhere in the world, thanks to new web features offered by the Air Force Contact Center here. 'Hie online features, found on the AFPC home page at www.afpc.randolph.af.mil by clicking the Contact Center button, lets users view a database of frequently asked questions, chat live online with a customer service representative or submit queries via Answers to questions about personnel information, pay, assignments, benefits, employ- - t - toll-fre- 229-7074- Mel-nic- k, First-tim- e users of the contact center online are asked to create an account which will allow the customer service representatives to know who they are assisting and help speed the process. Customer's can also send questions to the help desk through the feature, said Melnick. People who submit questions to the contact center usually receive a response within two days. 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WD.UTO I 1 v Call Today 520 Soulh State, Clearfield NETWORKING TECHNICIAN ASSOCIATES I For more information call Ext. maiwii PROGRAMMING COMPUTER li ail pl..ji IT Ii where people don't have the time or opportunity to go to their MPF for help," said Stokstad. "Online chat is a very convenient means of communication," said Master Sgt. Dave Air Force Contact Center systems manager. "Customer service agents are here to answer questions that can't be found in our FAQ database." ever-expandi- '. I support self-servi-ce with a customer service representative, 6 a.m. - 6 p.m. central time, Monday - Friday." "These new features will be especially helpful in times of high deployments and ops tempo accessible for Air Force active duty members, retirees, civilians and dependents. Limited services are also available for Guard and Reserve members. In addition, agents can be reached at a , e for those cusnumber, (866) tomers who prefer to speak to someone direcdy. "Our goal at the Contact Center is to help people by providing a proactive approach to online customer support," said Maj. Alessan-dr- a Stokstad, chief of the Air Force Contact Center here. "Air Force people can search our database anytime or chat live e ;- will be easily U.S. officials said the actions ADVERTISE IN THE NEW CAR BUYER'S GUIDE CALL MITZI SHAW Mirir 'j II |
