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Show HILL. TOP TIMES November 28, 1975 Telephone Etiquette Is Important Telephone etiquette is important . The impression of a business office often is formed by a caller from the courtesy and efficiency of the person on the other end of the line. To help make that positive impression here are 12 tips on receiving a telephone call. Answer as promptly as possible. 2) Identify yourself when answering. 3) Speak distinctly and pleasantly. 4) Avoid making abrupt, trite, or misleading phrases. 5) Give the caller a report and make an offer to help. "He stepped out for a few minutes. May I ask him to call you?" 1) illustrates this tip. 6) When necessary, give the caller an accurate telephone number or extension where the person needed may be reached. 7) Volunteer your own assistance. "May I help you, or could anyone else help you?" often leaves a good impression. 8) Request identity of a caller only when necessary and do so in a tactful manner. 9) Explain delays. Be sure to let the caller know you are going to have to put the phone down and why. 10) Take messages willingly. Write details on a suitable form and deliver them promptly. 11) Transfer the call elsewhere only when the correct number is known. No one likes a "run around." 12) Say good by pleasantly and hang up ofT-the-li- Ha sn Peop 3 id Abou Me by MSgt Johnny "As an automobile, I resent some of the things people have been saying about me. You may hear I was very discourteous for cheating traffic regulations and causing all kinds of destruction. "But I plead not guilty. "I am the pride of many people, plus I'm so much safer than ever before. I have the best tires ever made, padding on my dashboard and power brakes. I respond to my accelerator to avoid danger. I come equipped with seat belts and have directional signals to guide others. My windshield wipers are the best ever made and my headlights are 'the most'. "But take a look at the fellow who controls me. He's an upstanding citizen, good to his family, polite, and spends a lot of time keeping me clean and glossy. He's one swell fellow until he gets behind the wheel. C. Goodwin ''You know what I mean. He begins to abuse all my features by taking reckless chances and relying on my extra power to get him out of jams he himself creates. "He gets the biggest kick out of 'beating' the other guy. It inflates his ego. He didn't create me so why should he feel so cocky about performance. But it delights him to prove and reprove that he's heavy in the foot and light in the head. "So on he goes, breaking the rules, until some day my shiny fenders may be marred and twisted and my slick paint stained red. "Will it be my fault? That's for you to judge. "Before you do, I wish to say there's only one thing wrong with automobiles. It's people. "The defense rests." Hard Hit Housing By Dorothy Bergstrom, ext. 7116 ne Is the housing industry going the way of big cars, into obsolescence? The rise in popularity of mobile homes is proof of the pudding. The cost of building conventional houses is getting to be prohibitive. Perhaps a compromise between mobile and expensive construction would be a solution. Modular homes have been quasi popular, with a few bad experiences and naughty names. This type of construction is controlled, hence prices are in better control than stick building building). Modular construction is middle of the road, not elite, not as mass produced as mobile. gently. (on-the-jo- ASPIRIN SOMETIMES CAUSES b Currently, financing is roughly higher than a conventional building, but we may be forced to modify to allow more 25 to 30 year olds to qualify for housing of some sort. Construction has been curtailed for the past two years by high interest rates and lack of mortgage money. It would seem plausible to combine the mobile aspect with the modular and have a home for our huge demand that is growing by leaps and bounds. semi-low-pric- ed Christmas Toys: Choose With Care By MSgt. Martin Herrie When buying or putting toys in layaway for your child's Christmas presents you should be thinking about more than the fun they will have with them. You also should be thinking about toy safety. Why toy safety? Because not all toys are harmless, as you might imagine. The U.S. Consumer Product Safety Commission banned from sale about 1 ,800 toys and other articles which presented electrical, mechanical or thermal hazards fun-thing- s, to children. The Commission is continuing its efforts to keep hazardous toys of! the market, but it is clearly the parents' responsibility to take action in protecting their children from injuries. Choose toys with care. Keep in mind each child's age, interests, and skill level, and look for quality design and construction. Directions and instructions should be clear, not only to you, but also to the child. Look for age recommendations: "Not recommended for children under three;" or, "Recommended for children A toy that may be safe for an older child may be dangerous in the hands of a younger one. on painted Look for safety labels: "non-toxic- " retardant-resistant" on fabric toys; "flame toy-relat- 4-8- ." ed materials" on products; and "washable-hygieni- c stuffed toys and dolls. Teaching children to put their toys away, on a shelf or in a toy chest, will help prevent falls and other injuries. Toy chests should have a lightweight lid which can be opened easily from the inside; and, for extra safety, the box should have air holes for ventilation. Since most children give them a pretty fair workout, toys should be checked periodically for damage or breakage. Dangerous toys should be thrown away or repaired immediately. Here are some specific things to check: Sharp edges: Toys of brittle plastic or glass may be easily broken, leaving sharp cutting edges. Wooden, metal, and plastic toys sometimes have sharp edges because of poor construction. Small parts: Tiny toys and toys with small parts may be swallowed or become lodged in the windpipe, ears, or nose. Seams of poorly constructed stuffed dolls or animals may break open and release small pellets which can be swallowed or inhaled. s Loud noises: Toy caps and other Everything advertised in this publication must he made available for purchase use or patronage without regard to the race, creed, color, national origin or sex of the purchaser, user, or patron. A confirmed violation or rejection of this policy of equal opportunities by an advertiser Hill noise-maker- can produce noise levels that can damage hearing. The law requires the following label on caps producing noise above a certain level "WARNING, do not fire closer than one fool from the ear. Do not use indoors." Sharp points: Broken toys can expose dangerous prongs and knife-shar- p points. Pins and staples on doll's clothes and hair can cut a child. Even the ever popular teddy bear can have barbed eyes or wired limbs. Propelled objects: Flying toys can be turned into weapons which could injure an eye. Arrows or darts used by children should have protective tips. Electric toys: Such toys can shock or burn children if they are improperly constructed, wired, or, if they are misused. Electric toys with heating elements are recommended only for children more than eight years old. Think about these safety tips not only for the toys you plan to buy, but also for the toys that are in the house now. Careful toy selection and proper supervision of children at play is still the best way to prevent toy-relat- ed injuries. result in the refusal to print advertising from that source. MorMedia Sales, Inc., Telephone Ogacn Lavton. 33t-9e5- Sorry classifieds by mail only: P.O. Rox 5; Kaysville, flab. r Salt Lake City, |