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Show n SLrLrUt/9 HSCCUDS Page 3 The Signpost Monday, September 13, 2004 rnnU'WCrf from fur.i school -on the first day. he was unable to access his schedule " If there's a problem information and missed his entire first day of classes. [CSS] gets right on Class schedule catalogs were not published in print formal it Students now are for fall semester. That caused from the in forma tion an increase in student need for database information. generation. Their "The database can safely for accommodate 400 to 600 at threshold a time," said WSU database patience is just administrator Lucas Jones. "But on the first day, there were 800 pretty short" at once." Gail Niklason, WSU manager - Mark Maxson, of Computing Support Services, WSU performing arts said the WSU system is in the lab coordinator process of being updated. "It takes three years," Niklason said. "It will be conversion has gone very well. completed by 2005." Niklason and help desk lead Faculty has done a lot - 10 to Heidi Barker explained that the 15 hours of training on the new student database portion has system. Some of them did forget yet to be updated. However, it to do things that let students still needs to communicate with in, but we got that fixed really quickly." the new Web site portion. "Things get stuck in the Among the faculty, the bridge between the two general consensus seems to be that things have been fixed systems," Barker said. rather quickly. CSS is working to lessen the "If there's a problem [CSS] problem. Niklason said a change gets right on it," said Mark in temporary files has already Maxson, performing arts lab cleared some things up. coordinator. "Students now Students can alleviate the are from the information problem by registering early, generation. Their threshold paying early, and printing hard for patience is just pretty copies of their schedules and short." other database information. Fei Jiang, student and • Another factor in the technology support specialist difficulties is the Internet for open student computer labs, Service Provider to which WSU agrees. subscribes. That server, the Utah "There are problems, but Education Network, has often there are people working on it," gone down. For example, just Jiang said. "The problem will be one week before school began resolved very soon, probably by it was down and no one could the end of the day." access information from outside Stevens was pleased that campus. If they could have, students in general were there might not have been such very patient with registration a problem on the first day of problems. classes with database capacity. "I never had a student yell at According to Barker, CSS is me and be upset," Stevens said. looking at changing providers. " I was just proud of the students Apart from the database this time." Even though there were problems, the new software for online classes, WebCT, has also problems, Stevens said, "the students understood that it caused some trouble. "A big problem is maintaining wasn't us, and were really good." the two systems with the same You can leave a message for number of staff," said Marion reporter Becky Palmer by calling Jensen from CSS. "Overall, the 626-7655. | G E T A $ 5 BONUS > First Time Donors Present (his coupon on your fir»t visit Receive up to $180 a , month and give life toi patients in need, i tint time Aootn* only 393-8606 ' ArailaMtto rCU40022 3073 Harrison Blvd Ogden, Ut 84403 Call for an appointment today The very best in Utah a cappella...PERIODI am*** Arts Cauncii T Minus S One night...fTi/e awesome groups! September IBth, SOO4 Show begins at 7:00pm Ed Kenley Amphitheater Ticket information: 1Z ymmrm and umMar Ataxt to thm Lmyton Surf W Swim Davis Arts Council Sponsored fay; www.davisaiis.org WEBER 801-546-8575 Studmtn Ux's CUk* 773-7030 |