Show u line Help program underway During the past few tew months the Uintah County Alcohol and Drug Team the Uintah County PTA and anel the March of Dimes bimes independently have Identified a similar problem that exists in our community Generally the problem consists of the difficulties dif dif dif- faculties that arise in getting a person with a problem regardless of the nature of the problem ie i.e. school Interpersonal relationships legal financial medical to a helping agency or person TilE THE PROGRAM consists of volunteers trained In telephone interviewing See appendix on telephone interviewing a widely advertised telephone number line help-line a facility where the volunteers can operate and an employed supervisor who would oversee the selection of each cach volunteer and coordinate te their respective assignments The implementation of the program consists of the following steps 1 Compile a directory on referral agencies both public and private A directory has been compiled entitled the Uintah County Community Resources Directory 2 2 Compile a line help-line referral list A referral list has been compiled using the Uintah County Community Resources Directory and additional in- in formation 3 Develop an answer sheet sheel to lo lobe tobe tobe be used by the telephone volunteers An answer sheet sheel has been developed that corresponds to the line help-line referral list 4 Advertise the help line help line program This is an extremely important step in the process One should utilize the radio station newspapers and all referral agencies in accomplishing accomplishing ac ac- ac this task 5 Train the volunteers The volunteers should be trained in inthe inthe the following areas a. a The artof artof art artof of listening b. b General principles principles principles prin prin- of telephone interviewing c. c Suicide and drug crisis procedure d. d Call concerning girl boy problems e. e Dealing with wilh family problems f. f If the call is from a parent with teenager problems g. g Pregnancy h h. h Venereal Disease i. i Birth control information j j. j First aid administration k Emergency childbirth 1 The traditional approach select a facility install telephones hire a supervisor train volunteers establish assignments identify the hours when the line help-line will be available 2 Utilize an answering service in conjunction with wilh trained volunteers who would man telephones in their homes 3 Utilize a dictaphone with a recorded message device to lo afford an opportunity for the caller to lo leave a message 4 Selection of the volunteers Selections should be made from the following sources a a. a high school students b b. b senior citizens c. c housewives particularly if Alternative 2 was selected d d. d other adults who could volunteer time while not nol working The PTA March of Dimes and the Uintah Drug Team are instigating a line Help beginning February 15 Persons interested in participating as trained volunteer help please call or |