|Paper||Hill Air Force Base Newspapers|
|Rights||No Copyright - United States (NoC-US)|
|Publisher||Digitized by J. Willard Marriott Library, University of Utah|
|Paper||Hill Air Force Base Newspapers|
i QUALITY .Feb. 8,1991 Hilltop Times Directorate celebrates quality wee workers who were recently added to the Aircraft by Wynn Covieo Aircraft Directorate CP4 Center In support of the Department of Defense Quality and Productivity Week, Jan. the Aircraft Directorate sponsored a week-lonschedule of ac21-2- 5, g tivities and events. Displays representing each of the divisions within the directorate were erected in the aircraft repair facility, Bldg. 225, in an effort to allow directorate employees the opportunity to see the services that each organization provides and how they support their customers. For example, the international division displayed flags from each of the countries it works with and an organizational chart explaining a little bit about what the division does. The technical repair division had displays on six tables which illustrated several success stories the directorate has had with process improvement. The 2952nd Combat Logistics Support Squadron had a pictoral display showing various aspects of its duties, including supply and aircraft battle damage repair. The 6 program management division had two cases displaying Fighting Falcon models painted with the colors of each country it works with. The division also had a handout available explaining what the division does. On Jan. 24, which was designated Get To Know Your Customer Day, an open house was hosted by aircraft division chief Col. Ernie Perkins. A shuttle bus service was provided to transport directorate employees from various locations on base to the aircraft repair facility. This allowed F-1- F-1- 6 Directorate, under the Integrated Organizational Development plan, an opportunity to view the displays. They were also able to meet their new coworkers and see first hand the aircraft and components they support. Activities on Jan. 24 began with addresses to directorate employees by Maj. Gen. Dale W. Thomp- son Jr., Ogden Air Logistics Center commander, and Col. Rondal Smith, Aircraft Directorate chief. In stressing the need for employees to become aware of their customers. Colonel Smith defined customers as "the person who gets what you just did." "Our customers need to know that we are continually striving to exceed their requirements and expectations," he said. General Thompson told several hundred directorate employees in attendance. "You are quality champions. "Your commitment to quality is recognized throughout the Air Force," he said. Culminating the week-lonactivities, approxi500 Aircraft Directorate workers followed mately lead of General Thompson and Colonel Smith in the pledging their commitment to quality. They signed an banner that will become a permanent display at the QP4 center in Bldg. 225. Across the bottom of the banner it reads, "Nobody Does It Better." The banner has already attracted a lot of attention from people who work in the directorate, both from people who look for their own name and from those who weren't able to sign it earlier and now want to add their name to the list. g Quality check Maj. Gen. Dale W. Thompson Jr., Ogden Air Logis- tics Center commander, tours the many booths set up during the Aircraft Directorate's open house. The booths showed the various services each organization provides and how they support their customers. I ATTENTION: faf --f Mailhandler Participants may one-tim- $26 charge e 1 COME IN FOR A FREE EXAM Call 621-174- 0 m Hours: 9:00 am - 5:00 pm, Mon, Tues, Wed, Fri. 3Sm!hh Roberts Chiropractic Center tHOUUWSI f iwm ( AKMS "T j " I '88 PLY. RELIANT 924 24th, Suite 2 Or. Kevin A. Roberts, DC auto., air, stereo, .. OGDEN Palmer Graduate OGDZH LAVTOfl r I I lVOUSMSS , MLS mm 0880 m& 4 8 DANGER SIGNALS if warns our fee! 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