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Show PHONE SERVICE REPORTED POOR Postcard Inquiries Indicate I Dissatisfaction: Company Promises Improvement Following a meeting of the bo nd ( directors of the Ogden Chamber of j Commerce during which the telephone situation was discussed, the following statement was Issued bv the chamber of commerce Tho telephone service In ogden was the subject of discussion at yesterday's yester-day's meeting of the Board of I'lree-tofs I'lree-tofs of the igden Chamber of Com-merce, Com-merce, The basis of talk was replies to postal card Inquiries sent out by the chamber about three weeks ago In which request was made that specific spe-cific Information be given as to whether service was satisfactory or otherwise; If unsatisfactory, request eras made that details as to the char-j acter of the complaint be given. Th entire Inquiry was made with a View to assisting In the betterment of the. service i bringing about co-opera-1 tlon between the telephone company and the public ADMIT DIF1 M Tl.TIEs O. J. Hyde, special representative of the Intermountaln office of the tele-, phone company and Mr K. L, Burgess, assistant general manager, were pres-ent pres-ent About 300 replies had been received re-ceived from the 500 postal card in-j epilrles sent out by the chamber and f these 62 reported their service saiis- j factory; the remaining replies mdic.it-j ed dissatisfaction, such as slow service, failure to get central, interruptions j I during conversation and the like. The telephone company represents- j jtivea admitted that they were having' 'trouble and li seemed Impossible to I maintain the former standard of ser-J I vice. They outlined to the directors of the chamber, plans for the betterment better-ment of the serv i the se plans Included In-cluded the- employment of additional skilled help when same could be secured, se-cured, the Improvement of certain mechanical details of the plant and a closer supervision by the executive! of the operation of the Ogden ex-cha ex-cha nge, 0O1 LD ID JUST OMP1 ivr.s During the discussion it developed that a great many complaints coulel be adjusted If the same were report d promptly to tho management and.. With the- approval of the company's representatives, the directors of the i chamber decided to ask telephone sub- scrlbers hereafter to report any case of inattention or poor service, to the local manager Immediately after the trouble. Co-operation of this kind, together to-gether with the other plans of the company will, it Is believed by tho officers of-ficers of the chamber of commerce gO( la long way toward restoring efficiency It was also admitted on the part of the dire'ctors of the chamber of com-j jrnerce that the service had been con-1 Isiderabl) improved since the Inception of the special card Inquiry OO |