| OCR Text |
Show Know Your Telephone Here's All About It Don't Kick Investigate The telephone how many times' Ins that small Instrument clicked a messages across Its Wires which h is prevented fires, averted catastrophes or warned off Impending dangers? Tho annals of its hlstprj are tilled with tnles of brave deeds, of quick wits on the part of th operators dur-l ing emergen i ), and self-sacrifh ea in times Of danger. Krom 1 8 7 ." . th your l xamlr r irn -ham Bell Invented the- telephone, lo j the present day the telephone Was advanced ad-vanced to such a position that a great part of the world s business Is contracted con-tracted over its wires. THOUSANDS r C UjLS Few people realise the Importance of the telephone. In Ogden alone In local calls the operators average! ills dull) 5460 of this num- I,. i c Mine durlni; the rush Imiii . S a. m. to 9:80 a. m. of each da;, of every week. Including Sunday. At this rate the local wires average bet-! tcr than 16.-00.000 calls yearly, which campares faorably with anv other City of the United States the size of I Ogden. With years and years of study the, telephone has finally become per-' footed. This can readily be seen In the i igden office If one cares to spend ia half hour or so In IspeCttng the plant A few years ago the operators bad m ine duties, chief of them be-1 Ing to give the lime" of day to the public, to answer any number of' i questions and to give the public ' service'' on any one of them Kiohisil or IM IONS Foolish questions the operators I surely used to be pestered to death I with them, In fact, in the olden days I tho users, friends or visitors, taking advantage of the eperators. would a-k scores or oeld questions, some wanting to know how to play a hand of poker. Others wanting to know what time the six o'clock train arrived, and nu-l nu-l meroua others of similar Ilk. Those days however, ure over The telephone tele-phone company has eliminated all such waste or time. "Service" Is their ' motto now and, while there are any I number of businessmen, women anil I others who constantly ' crab ' over the service, they don't stop to realize the I advantages they are receiving In the local department of the Hell system the average operator can an- swer better than 2l!5 calls per hour. This average, however, is made by I the best operators, girls who have had considerable experience. 'NUMBERS I KOM MEMORY" Calling numbers from memory is anedher phase the telephone operators , have to contend with. Valuable time ! Is wasted In this manner, according to j officials of the company. The telephone headquarters in ogden og-den can enlighten those who complain i I U theli service Krom ,i Me to the operators" boards every bit of i squlpmeht has Its particular dutv to I perform. In the basement of the building, eleven G" cell batteries are used to ' tved the local telephones, while eleven elev-en cells of 'K" type feed the private l branch exchange of the cit . -More than 14,000 wires enter the telephone office from various points Including both local and long distance services. But, despite this fact, the employes can Immediately tell when any ene of the 14,000 wires Is not . operating, which, In itself, is a fea-i fea-i ture. Six thousand seven hundred and I qinety-nina telephones are now in use In Ogden. The telephones can be operated op-erated by either electricity supplied I torn the power station er battery, I the batteries being used in case the power falls. Trouble a word with a vast meaning mean-ing in the tclephom business. Poles dc.trocd by fire, wires damaged by storm, cyclone, and other damages necessitating ne-cessitating Immediate action, the j trouble, though probably miles from I the general headquarters, can be lo-cateei lo-cateei in the main office within i short time An Instrument, known as the "Wheatstonc bridge," Is employed 1 In locating the trouble 82 OPER ITORS DfERE Eighty -two operators ure employed I by the Ogden branch. Five super-' super-' visors, one chief operator and one 1 traffic chief arc also employed. Miss Dora I'alne, a veteran of the telephone tele-phone In Ogden, Is chief operator, while V. S. McAdam is in charge of traffic. '. a. l'off Is the commercial manager and W P. Kissel wire chief. While thousands of calls are re-i re-i corded at the local office dallv, the I "slack " period Is from 3 o'clock till I 6 o'clock in the after-noon of each dav I luring the night, from 10 o'clock until dawn, six operators control the telephoning of the entire city, to-gether to-gether with a chief operator Girls are schooled In the myslcrle of the telephone dalls Thev are ien ten days' Instructions, covering all conditions of the telephone service. serv-ice. This, however, does not Include their entire schooling, the students j being placed at the boards and taught' , how to operate. One week of Instruction In-struction at the board' and the op-1 erators are ready to enter the ranks with the "regulars " Operation of ' the entire plant is explained to the new operators before they enter the service. It renuires about twenty-two months' of service for the average operator to become expert at her work In, tho days prior to the world war the operaters generally stayed at their posts for years The average service record of the girls now is about six monl hs Phones out of order, phones disconnected discon-nected and other troubles can be do-ti do-ti rm'lned by the operator In an instant. in-stant. Information operators are on the job from early morning until 10 o'clock at night A card of record containing the phonr numbers, names and addresso of all phone uwr. is continually In use. IA)NO DISTANCE CAIXS Want to call New York San Fran-cl3co--or any other city, what's th-rate? th-rate? The rate clerk, engaged for no other purpose than to advise the pub-lie pub-lie on charges for such service answers an-swers thousands of questions of this order weekly During the busy pari of the day a three minute (hat will) sweetheart, wife or business firms to New York costs $12 7 6. The same chat for the same duration of time can b had after midnight for $3. In this phase of telephoning the "Crilculagraph" Is continually In uSe timing the exact amount of time used by telephone patrons In their long distance calls. Toll tickets ar0 placed under the clock, the time of the entlri conversation easil) being determined the hours, minutes and seconds tolling toll-ing tho complete- stor. Eighteen toll circuits between Ogden Og-den and Salt I-akn are in operation daily, while eight are In us., between Ogden and points In Idaho Hundreds of out of state calls aro registered dally, businessmen of Ogden calling San Francisco, ixs Angeles; New York and Oher hirge cities. Every modern facility is In use at the institution, the officials making the work of the girls as pleasing as I possible modem rest room. In I charge of Mrs. Mary Stone, Is one of! the features. A library reading room and ri serving room for lunches is also provld' d. EMERGENCY AND MISCEIiLANY Emergency calls are all recorded,! Fires, robberies, holdups, murders, su-1 I'cides, drownings, elecrocutions, thefts,' kldnapings, wife beatings and numerous numer-ous other calls are all recorded dallv i This end of the phono service tells the story of violence, crime and death In the world. Then there are the miscellaneous i emergency calls, such as the report, of a mod dog in the neighborhood nu automobile on fire, a Ford stuck' in the mud. a cut up a telephone pole, B man causing a disturbance. Anel so It must be admit led tho telephone service Is being handled Just as well as human facilltioH will allow. It requiring; but an Instant for lh average patron to obtain the operator op-erator and the party ho desires to speak with. System' Is the keynote to success and those of you who still persist that tho phone service Is poor should Inspect the plant. The doors are open dally and the officials welcome such visits. If you are a kn kir.' see for yourself, 1 did on |
