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Show IS Ol R VOICE EFFICIENT j WHEN YOU TELEPHONE Most people desire to make their talk effective whether for busines; or social reasons. Some succeed in talk ing effectively and some do not. Where lies the difference. The best authorities say that the most effective effec-tive speaking is that which conveys the meaning of the message with the least effort on the part of the hearer. What is true of direct speech is equally equ-ally true and even more important in the case of speech transmitted by telephone. You are quickly appreciative of a person who speaks over the telephone clearly and pleasantly, not too fast nor too slow, not too loud nor too soft, with a careful enunciation of each word and syllable, with lips facing and not too far from the trans mitter and in a well modulated voice When you find such a person on the wire you listen with appreciation and sympathy, as to a friend even though the voice is one you never before be-fore heard. It is needless to point out your reactions when the telephone tele-phone is not properly used. Perhaps you make bold to say. "Speak Into the transmitter." or "Don't talk so fast." or "Louder, please," or "Please say that again." When every thing else fails you say, or feel like saying: "Write me about it or come and see me." Perhaps more often you lose interest and say, "NO'," when you are not quite sure what it is all about, or say an unwilling 'Yes' which you quickly decide means nothing no-thing and will be countermanded. You have never yet discovered any mechanism or human organization that is perfect, and the telephone system sometimes fails. But 1f you stop to think you realize that the telephone people are in the nature of things doing their best to please you and make the service as good as possible. You will also realize that over the same telephones and wires, one person is clearly understood and another is exasperatingly incoherent. It follows that you appreciate and are influenced' by those who use the telephone correctly. Consequently, the intelligent self-interest of those who have occasion to use the telephone tele-phone makes it imperative that they regard not only the courtesies of telephone tel-ephone usage but the simple means of making themselves easily understood. |