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Show GIFT Vf ;' i9C5 ( r U zLJijgway L Published for Dugway Proving Ground, Dugway, Utah Published by the Transcript-Bulleti- n Pub--, lishing Company, Tooele, Utah, private firm, in no way connected with the De partmmt of tho Army. Opinions by publlshor and wrasrs hsrsin own and are not to be eonridered an ;s oftl- - cial expression by the Department of the Army. The appearance or advertisements in thi publication does not tmtitutm mn Friday, November 5, 1965 Vol. No. 9, No. 9 .endorsement by the bepartment of tbs Army of the products or services advertised. DPG Zero Defect s ProgramBegins Kickoff Challenges To Eliminate Errors i 1! - fzfilJGWAY By AH PFC Carl Ericson A Zero Defects Program is being officially Initiated at Dug- 2 i way today. The purpose of this program is to eliminate errors in every phase of the Dugway Proving Cround operation. ZD Concept And History Success Key three speakers for the ff Ceremonies today at Dugway deal with history, inception of ZD, its philosophy and the problems involved in instituting such a program. Dexter Davis, of Hercules Powder Company speaking first, emphasizes three aspects of the ZD program which are vital to the successful implementation of the the conprogram the "kick-offtinued awareness of employees and the sustainer aspect of the program. ALL, THIS must be done with full organization and of all supervisors on all levels. As the individual recognizes the accomplishments of the program and achieves a sense of craftsmanship and recognition the program can become a ipost vital element of the greater success of the end product, he says. Dwayne Cray, from the Martin Company in Orlando, Florida, believes, the Zero Defects (program) puts the responsibility for performance squarely on the shoulders of the individual . . . not on the supervisor, not on the inspector, not on the watchdogs of management. It makes each person his own severest critic, And it brings back something that has long been missing from the American industrial scene: Craftsmanship." THE CONCEPT for our Zero Defects program grew out of a careful analysis of the causes of human error. Why do mistakes happen? We decided that most mistakes are the result of two human failings: lack of knowledge and lack of attention". Mr. Cray believes probably the only way to have a successful Zero Defects program is to have people make a voluntary decision to participate. Turning from the philosophy and concept of the ZD prdgram, Mr. Cray says the program got its start during an intensified company quality campaign in 1962 when an attempt was made to eliminate defects in the production of the Pershing missile and to meet a difficult delivery deadline. WE HAD gone out on a limb and pledged ourselves to deliver the Pershing missile to Fort Sill Oklahoma uith absolutely no deTiie Zero Defects N. Dwayne ' City Dexter F. Davia Maj. Gen. Pochyla Zero Defects Kickoff Speakers Thisaward was made for outstand-Presto8 effort in die production of the Po,aris missile- Zero Defects is an attitude program instituted to motivate the employee to do the job right the first time. Mr. Davis strongly feels that the concept of Zero Defects a BS degree in Marketing. He will assist any industry in attaining married Kay Rodgers of Salt Lake a more profitable organization. City in June of 1959. He was emMajor General Benjamin Henry ployed as an assistant to the Perwas born in West, Texas, Pochyla sonnel Director with Ralston Purina Company in St. Louis, Mis- 16 November 1908. He was graduated from Texas A&M College in souri from June 1962. On returning to Utah, Mr. Da- .1929 and commissioned a second vis was employed as a Personnel lieutenant in tip Cavalry Re-Assistant with Hercules Powder Prior to World War II, General Company. Mr. Davis has been full time Zero Defects Coordinator at Pochyla was employed as an Inthe Bacchus Works since March dustrial Engineer with the Southof 1965. He is now enrolled in the western Bell Telephone Company. During World War U, he serEvening School MBA program at ved initially in the Operations Dithe University of Utah. Zero Defects efforts at the Bac- vision of the War Department chus Works have captured vari- General Staff and, later, as the ous awards. The United States Air Deputy Chief Signal Officer cm Force Systems Command award- General MacArthur's staff in the ed Hercules Powder Company-Bacch- Pacific. Since World War II, General with the annual ParticiPochyla has had Staff and Com- -' pation Award" in May 1965. LOCKHEED Missile and Space mand Assignment . with the folCompany presented the 'Bacchus lowing: U. S. Army Europe; Office of the Chief Signal Officer, Works with the Lockheed Award in August 1965. Department of die Army; Office Dexter' F. Davis was raised in Idaho and was graduat- ed from Preston High School in 1952. He served a mission for the Mormon Church in South America from MR. DAVIS graduated from Utah State University in 1959 with 1954-195- n. 6. 1959-Mar- us Dugway Gains Safety Award 14. Dugway Safety Director Robert Alg said the post has shown a marked decrease in accidents and injuries in FY65 over FY64 This improvement was the greatest improvement in safety any USATECOM installation during FY65, he said. AMONC THE seven citations presented by Major General James W. Sutherland, Jr, TECOM were five U. S. Command Awards Materiel Army of Merit. Erie Proving Ground, ' Port Clinton, Ohio, won the TECOM of Honor and the AMC Award of Merit for completion of a perfect year without a record- accident or injury. The cer- tificates were received by Lieu- tenant Colonel Andrew Spencer, commander of the proving ground. Colonel Joseph F. Ryneska, president of the Airborne, Electronics and Special Warfare Board at Fort Bragg, N.C., accepted Awards of Merit from both TECOM and AMC for the out- standing achievement of his com- mand in overall accident preven- tion. For exemplary achievement in safety program efforts, the AMC Award of Commendation went to the Tropic Test Center, Fort Clay- ton, C.Z., and to the Infantry Board at Fort Benning, Ga. Re-ceiving the awards were Col. R. FI or Cruz, commanding officer of the test center, and Col. James I. Muir, president of the In- fantry Board. Xmas Mailing Dates Set WASHINGTON (AFPS) The mailing period for sending Christ-o- f mas parcels and greeting cards overseas has been announced by Post Office officials, Packages and cards going by surface mail should be posted 10. Air' mail tween Oct. should be deposited between Dec. v. H.Officials also recommended that containers be of strong terial, tied with heavy cord. Fibreboard packaging, such as cardboard boxes, should be wrap-abl- e ped in paper even though this is not a strict requirement, ma-Awa-rd Asst Director At Craft Shop Earnest Lee Snook has assumed the duties of assistant director of the Craft Shop, Mr. Snook is from Ankeny, Ohio, and holds a degree in Fine Aits and Industrial Design from the Philadelphia Museum College of Art. He and his wife, Mary Ellen, have one child, Craig, 5. o We are happy to be at way. The weather and open country are very agreeable to us. . . Dug-Pedr- Mr. Snook said. - do . Opening Mon. With Benefit Dugway Proving Cround earned the TECOM Award of Merit - ca Valley Music for a significant reduction in accidents, injuries and costs per capita during FY 1965. MAJOR GENERAL James W. Sutherland Jr., Commanding General, U.S. Army Test and Evaluation Command, presented the 'award to Dugway Post Commander Colonel Joseph J. Fraser, Jr., at a ceremony held at the USATECOM Commanders Conference in Aberdeen, Maryland, Oct. of the Deputy Chief of Staff, Logistics, Department of the Army; Faculty of the U.S. Army War College; Signal Training Center, Fort Gordon, Ceorgia; and immediately prior to' this Fort Hua-chuassignment he was the Deputy Director of Communications Electronics for the Joint Chiefs of Staff. N. Dwayne Gray is presently assigned as manager of the Martin-OrlanZero Defects Program and has been in this capacity since the inception of the program. Mr. Gray has been in aerospace management for the past twelve yean and has been associated with die Orlando Division of Martin Company since 1968. Prior to assuming his present duties, Mr. Cray served as flight engineer with the Air Force (hiring World War II, superintendent of Flight Tests at Fairchild Stra-to- s in St. Augustine and Section Chief in the Quality Engineering Department at Mart Bora in Shreveport, Louisiana on August 1, J928, he completed his formal education at Centenary College of Louisiana. He is married, has three children and resides at 2314 North Griffin Drive, Leesburg, Florida. It will be a kind of homecoming for Pat Suzuki and James when they take the starring roles in Flower Drum Song," opening November 8 at Valley Music Hall. The opening performance will be a benefit for the new University Hospital. Both have appeared in the lead parts before. Miss Suzuki was Linda Low in the original Broadway show, and Mr. Shigeta was Wang Ta in the movie version. FLOWER DRUM Song begins Valley Music Hall's Winter Bonus Season of shows produced by LeRoy Prinz. Flower Drum Song accounts the education of Wang Ta, a young man in San Franciscos Chinatown whose new western ideas draw sparks from the traditional eastern wisdom of his Shi-ge- ta family. WANG TA wants to marry a night club entertainer, worldly Linda Low. His father's choice is bride from China, a mail-ordinnocent Mei Li. Therein, as they say in the West, lies the rub. Helping to breach the split between East and West are songs like The Other Generation" and Love, Look Away. Perhaps the n number in the show is Lindas opening I Enjoy Being a Girl, performed by Pat Suzuki. James FOR llAWAUAN-boShigeta, a meteroic rise as Japan's number one popular singer preceded stage and screen appearances in America. Here he became die first oriental to play male leads in movies like Cry for Happy" and Bridge to the Sun. For tickets by mail, send check or money order with stamped envelope to Valley Music Hall, P. O. Box 222, North Salt Lake. For information call er best-know- 295-340- 7. FIRST ZDer - Post Commander Colonel Joseph J. Fraser, Jr, is the lint person sign the Zero Defects pledge card. Major Gerald Geimuga, coordinator of the Dugway ZD program assisted Col. Fraser, and holds a reproduction of die pin. (UA Amy Photo) on-po- st to Kick-o- ", EMPLOYEES ARE urged to do it right the first time even when involved with routine daily tasks in areas of work which seem to be insignificant. Perfection is to be strived toward in all areas of Dugway activity. is celled Every person and add to the upon to team-u- p post wide effort to end mistakes. THE DUGWAY ZD Program is similar to other programs which have been started throughout the country at military installations and in civilian industry. All supervisory personnel have been given ZD pamphlets and information to use as a guide in implementing the program. As in the Cost Reduction and Incentive Awards programs, one purpose of tin ZD program is to save money. POST COMMANDER Colonel. Joseph J. Fraser, Jr., said he believes that the ZD program can do much to further improve the scope and productive ability of the mission of Dugway. . . Mr. Dugway ZD Harold Critchlow has emphasized that the program will be a success if each Dugway employee can stop one mistake each week. In the area of testing and evaluation which is so vital to our national defense and security, the elimination of mistakes not only can save many thousands of dollars but also the lives of many Mr. CritchAmerican soldiers. . low said. EACH EMPLOYEE is asked to seriously consider what his role in improving effectiveness of his work should be Mr. Critchlow said. I guess it almost boils down to the slogan, Do It Right The First Time'. . . that's the best way to make this program a sue- on-po- st m-- . . says the problems involved in im- plementing a ZD program in industry and implementing a ZD program at an Army proving ground are very similar. Like Dugway, Fort Huachuca is a test installation whose end product is a test report; The major difference being that we are concerned with testing electronics communication equipment. AT FIRST there appeared to exist an opinion that ZD programs were applicable only to manufacturing activities. Ladies and Centlemen I assure you that test activities such as Dugway do have an end product. Our end product is a piece of paper, a test report. That test report is a very important document in the defense of fects. . . our American way of life." We were able to deliver a If I have given you the imperfect product that time, and pression that we at Fort Huachuca since then we have continued to believe ZD can improve your strive toward achieving zero de- - product quality, I have accoin-foc- ts in all we da plished what I 'set out to da" c. E. Major General B. II. Pochyla Get Straight -- - Defects Let's get this straight. There is Cost Reduction, Suggestions, Incentive Awards and now Zero Defects. ZD sounds sort of screwy. And, anyway how does this thing fit in with the other programs. DO I HAVE it straight? I'm supposed to do it right the first time that's all, do my job correctly. Now, I should remember to lie aware of cutting costs, make suggestions to improve the operation of my shop or job, and now I should make a special effort not to make any errors doing iny - job. Does ZD really have any real meaning or is it a dream, hatched by some psychologically misled public relations man. YES AND NO. ZD is a psychological thing, but it does produce results. Many installations and companies report great improvements in production after a ZD program is introduced in their industry, their industry. The Martin Orlando Company realized a reduction of more than 40 percent in its rejection rate after ZD was introduced. d 'COST REDUCTION and the suggestion program go with the Zero Defects program. The teamwork of all employees at Dugway can cause a great increase in the accuracy of test reports, as well as the many other tangible end products of Dugway. This challenging and novel idea must . become part of the everyday work attitude of each Dugway employee if the Zero Dr-fr.program is to be an important element in' work improvement. --C.E. hand-in-han- is ' |