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Show The Garfield County Insider ■EverylCounts Say,What You Mean; Mean/What You Say So you own a business. And you have customers and employees. The latter and former are your external and internal customers. But sometimes you tell them one thing and do another. Hmmm...Good business practice? That would be a no. I recently attended a 3-day "rah-rah" seminar where you were told you were a "special guest" attending a FREE $5,000 seminar. Problem was, so were all the other 999 people. You felt special until you realized the line you fell for; you know, the one where you were the "special guest" which was just a ploy to get you in the door. So now none of us felt like a "special guest". Or at least I didn't. If you have to "fool" people into coming into your business than you are not going to last very long. People will figure you out. Something just won't feel right. They will see through you. You will leave a bad taste in their mouth. If you have to "fool" someone into liking you then that "relationship" --if you want to call it that-same thing. No relationship. No foundation. Fooling, luring, enticing, trickery, tempting, ensnaring are words associated with pedophiles and other dishonest people. Do you want to fall into those categories? Treat people right even if they don't believe in your God or attend your church. Treat people right and say what you mean and mean what you say. For example, if you tell someone you will pay them for helping you and then you don't pay them then you reap the unfortunate consequence of word of mouth advertising which can be an excellent thing when you treat people right, but not when you don't. Another consequence of not treating people right could even include lawsuits. Not to forget your business going bankrupt. Look, how you treat people whether as an individual or business is not a secret. People aren't stupid. Take for instance that one commercial where a man asks a young girl if she wants a pony. She says yes and he gives her a plastic pony. He then asks another little girl the same thing. She also says yes and he brings her a live pony. The first girl says something like, "But you didn't say a 'real' pony." The man looks at her and says, "but you didn't ask." The camera then shows the first girls face. She looks dumbfounded and like she's going to cry. She simply cannot believe he tricked her. Every time I see that commercial I am saddened mostly because I know that many people like that man exists. If you are treating people wrong they will feel it in your presence. They will feel it in your home. They will feel it in your workplace. They will feel it in the words you use. They will see it in your body language. They won't want to be around you let alone in your business. Peter F. Drucker a management consultant who wrote "What Makes an Effective Executive" and other writings said, "A business exists to create a customer." Getting rid of the fooling, luring, enticing, trickery, tempting, and ensnaring stuff is a start to creating a customer. The better formula includes honesty, kindness, graciousness, unselfishness, genuineness, sincerity, and saying what you mean and meaning what you say. Decide now what taste you will leave in someone's mouth. For information on coaching, consulting, speaking or training contact: Cynthia Kimball Humphreys, Vice President, Every] Counts, P.O. Box 574, Hatch, UT 84735. Ph: 435.632.1489, Fax: 435.735.4222 or Email: kimball@every1 counts. net. Website: www. every] counts. net. Connect with Cynthia Kimball Humphreys and Every] Counts on Face book, Twitter, Plaxo, Linkedln, and Echo Loops. © 2009 EverylCounts, LLC. All rights reserved. -1-1Fa's DO YOU HAVE TIPS FOR CULTIVATING GRATITUDE? Kathleen Riggs, Utah State University Extension Family and Consumer Sciences Agent, There are many benefits a few minutes sitting in a to having a good attitude quiet place and gazing out and being grateful. One the window. Whether you study found that grateful find yourself focusing on people are more likely to your yard or beyond, find help others, exercise and the beauty in what you see complete their personal and appreciate those things goals. They also tend to around you. No moment be more determined, opti- should be taken for granted, mistic, more alert and have and pleasure and happienergy and enthusiasm. ness could be found in beConsider these tips for cul- ing grateful for the simplest tivating gratitude. joy or the most challenging • Write thanks. Keep a jour- time of your life. nal or notebook where you • Say thanks. If you've ever can record those things you been accused of not exare grateful for every day. pressing appreciation, it's Even after a stressful day, not too late to change. Even it can be soothing to re- if you have to make a note view the day in your mind and stick it in several placand point out on paper the es to remind you to do it, bright spots or highlights. people in your life need to Not only will you feel more know you appreciate them at ease after a long day, but and you notice their efforts. it will likely give you an • Show thanks. Even though improved ability to keep you may still have car paythings in perspective. ments, a mortgage, the • Think thanks. Maybe writ- stress of the holidays ahead ing in a journal isn't a moti- and less in your 401K today vation for you. If not, spend than you did last month, 1Zt 1270 East Highway 89 Panguitch, Utah LET US BE YOUR FULL-SERVICE WASTE REMOVAL PROVIDER!!! For quotes or questions call: Wally (435) 616-8376 Amber (435) 676-8199 Business line (435) 676-8375 Please leave a message. don't forget those less fortunate than you. Find ways to donate time, money or service to ease the burdens of those who have less than you. During the holidays, there are ample opportunities to help those in need. Whether you take food to a local food pantry, offer to put up Christmas lights for a neighbor who is disabled or participate in sponsoring a family through a local charitable organization, reach out and do something. Helping others is a great way to show you are grateful for what you have and that you want to share it. Until it becomes a habit, being grateful must be a conscious decision. Remember that if you live a positive, grateful, successful life, you will attract other positive, grateful and successful people. Making your life full of gratitude can only bring happiness. November 26, 2009 the lAuGhiNg t pOiNt Cowboy Rules These are the Cowboy Rules in effect for: Arizona, Texas, Oklahoma, Colorado, New Mexico, Wyoming, Montana, Utah, Idaho and the rest of the Wild West. 1. Pull your pants up. You look like an idiot. 2. Turn your cap right, your head ain't crooked. 3. Let's get this straight: it's called a "gravel road." I drive a pickup truck because I want to. No matter how slow you drive, you're gonna get dust on your Lexus. Drive it or get out of the way. 4. They are cattle. That's why they smell like cattle. They smell like money to us. Get over it. Don't like it? I-10 & 1-40 go east and west, I-17 & I-15 go north and south. Pick one and go. 5. So you have an $80,000 car. We're impressed. We have $350,000 Combines that are driven only 3 weeks a year. 6. Every person in the Wild West waves. It's called being friendly. Try to understand the concept. 7. If that cell phone rings while a bunch of geese/pheasants/ducks/doves are comin' in during a hunt, we WILL shoot it outta your hand. You better hope you don't have it up to your ear at the time. 8.Yeah. We eat trout, salmon, deer and elk. You really want sushi and caviar? It's available at the corner bait shop. 9. The 'Opener' refers to the first day of deer season. It's a religious holiday held the closest Saturday to the first of November. 10. We open doors for women. That's applies to all women, regardless of age. 11. No, there's no 'vegetarian special" on the menu. Order steak, or you can order the Chef's Salad and pick off the 2 pounds of ham and turkey. 12. When we fill out a table, there are three main dishes: meats, vegetables, and breads. We use three spices: salt, pepper, and ketchup! Oh, yeah ... We don't care what you folks in the North East call that stuff you eat ... IT AIN'T REAL CHILI!! 13. You bring "Coke" into my house, it better be brown, wet and served over ice. You bring "Mary Jane" into my house, she better be cute, know how to shoot, drive a truck, and have long hair. 14. College and High School Football is as important here as the Giants, the Yankees, the Mets, the Lakers and the Knicks, and a dang site more fun to watch. 15. Yeah, we have golf courses. But don't hit the water hazards - it spooks the fish. 16. Turn down that blasted car stereo! That thumpitythump ain't music, anyway. We don't want to hear it anymore than we want to see your boxers! Refer back to #1! The Old Days - 45's A few years back, I had my old 45 RPM records out to look through and my daughter asked what they were. I explained that back in the 1960s, before CDs were invented, this was how we listened to music. I further explained how all the bands issued singles on these "45s," and radio stations would rate the top 40 songs every week. She was quite impressed as I continued describing how one used a phonograph to play them. I burst out laughing when she asked -- perfectly straight faced -- "Daddy, how many megs of RAM does one of these hold?" Backcountry Hike Escalante Petrified Forest State Park Saturday, November 28 11 a.m. — 2:30 p.m. Explore unknown areas of the park on this hiking adventure. Learn about the early history of Bailey's Wash, watch for wildlife and view ancient rock art. This 5-mile hike covers some steep and rocky terrain. Meet at the Visitor Center located at 710 North Reservoir Road. Entrance to the park is free for this event. Please note: a vehicle is required to reach the trailhead. 411 wili Au t o Relj 3a ? -14L. .146 Headlight RepairSpecia $3 Satisfaction Complete Auto Service & Repair SAFETY INSPECTIONS 475 East Center St. • Panguitch, Utah 435-676-8994 Homework Beth Vorhees of public TV fame said her daughter, Diana, a third-grader, was to give a demonstration speech at school. She planned to demonstrate how to make "Flies on a Log," which consists of peanut butter spread on a stalk of celery with raisins on it. The morning of her speech, Diana took out everything she needed and put it on the kitchen counter, ready to take it to school. Unfortunately, when the girl and her mother left for school, they forgot to take the items. Diana's mother dropped her off and went home to get the stuff. The celery was gone. The raisins were gone. The peanut butter had been put away. "Oh," said Diana's father. "I had that stuff for breakfast." Beth rushed to gather up more ingredients and hurry them to school, with an apology to the teacher and an explanation of what happened. "Gee," said Diana's teacher, "that's a first -- 'My dad ate my homework.' Housing Advantage "This house," said the real estate salesman, "has both its good points and its bad points. To show you I'm honest, I'm going to tell you about both. The disadvantages are that there is a chemical plant one block south and a slaughterhouse a block north." "What are the advantages?" inquired the prospective buyer. "The advantage is that you can always tell which way the wind is blowing." It Makes Sense...By Veda Hale One of the grand old ladies of Panguitch, Blanche Pendleton, sent me some hints she must have been keeping for years, from the looks of the yellowed paper. It must mean she felt they were of value. They do make sense and cents. Here are a few of them for this week, and I'll send more next week. Thanks Blanche Add olice oil to the water with which you wash varnished floors and woodwork to give the finish a sheen without a polishing. When making popcorn balls, dip your hands into cold water and dry them fdrequently. This keeps popcorn from stickoing to your fingers. Aluminum foil, moulded to fit the cups in a muffin tin, is a good substitute for cup cake papers. An inexpensive way to clean a carpet and to restore the color, is to mix a half pint of turpentine with one quart of water. Dip a carpet brush in this mixture and go over the carpet once or twice, as needed. Whipped cream will not get watery after it stands if powdered sugar is used for sweetening instead of granulated sugar. Powder sprinkled over grease spots on clothing will absorb the grease and can then be brushed off of the material. Boil your coffee pot or tea pot or any discolored dish or pot in vinegar for five minutes to remove brown stains. When preparing extra stuffed baked potatoes for freezer, add the white of an egg to the stuffing to keep it fresh and fluffy. When making chocolate cake, grease the cake tins and dust with cocoa, rather than flour. To remove stubborn dirt from rubber bath mats, place them in the washing machine. For variety, pour maple syrup over cooked carrots. Dot with butter and bake 15 minutes or until evenly glazed. Paste was, rubbed vigorously into the spot, will remove paint from clothing. To make a simple frosting for cupcakes, dip the tops in melted butter while they are still warm, then swirl in a mixture of cinnamon and sugar. To kekep cheese from molding, wrap it in a cloth dampened in vinegar. Cheese will not absorb the vinegar flavor. Send suggestions to Veda Hale, Box 956 Panguitch, Utah 84759 or email vedahale@hotmail.com |